(Senior) Logistics Manager

• Oversee the day- to- day operations of multiple order fulfillment centers, ensuring efficient and seamless order processing, inventory management, and timely order fulfillment.
• Analyze data, gather feedback, and implement process enhancements or automation to streamline operations and reduce costs.
• Set goals, define key performance indicators (KPIs), and monitor performance metrics, especially during campaigns.
• Develop and implement strategic plans to optimize order fulfillment processes, improve operational efficiency, and enhance customer satisfaction.
• Collaborate with customer service teams to address order- related inquiries, resolve customer issues, and ensure a positive customer experience throughout the order fulfillment process.
• Evaluate, implement, and maintain order management systems, warehouse management systems (WMS), and other technology solutions to support efficient order fulfillment operations.
• Other tasks assigned by Line Manager.
• Drive projects, innovations, and value- added service initiatives to improve efficiency, productivity, and meet company business goals.
• Maintain accurate inventory levels across multiple fulfillment centers and optimize fulfillment costs according to company objectives and key results (OKRs).
• Manage a team of 10+ executive managing our 16 partners warehouse performance
• Explore automation and robotics solutions to improve productivity and reduce errors in fulfillment operations.
• Ensure that all orders are accurately picked, packed, and shipped according to customer requirements and quality standards.
• Identify process bottlenecks, inefficiencies, and areas for improvement in order fulfillment operations.
• Ensure compliance with legal and regulatory requirements related to order fulfillment operations, including safety standards, data privacy, and product labeling.

Premium Health InsuranceFull insurance package
Tet, performance bonus
Salary: NegotiablePhone allowancesFull salary in probationWork from home: 1 day/week
Laptop provided
15 Annual Leave + 3 Sick Leave

Cập nhật gần nhất lúc: 2025-10-04 02:35:03