Mô tả công việc
Top 3 Reasons To Join Us
SECUTIX is an industry- leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.
Product environment, startup mindset
The Job
Great package, 18 leave days, travel to Europe
Your responsibilities
Open, dynamic, international working environment
Manage the installation and maintenance of applications within Salesforce.
Contribute to document Salesforce platform (user guides, specifications, ...).
Proven experience: [protected info] Platform, PAAS, SAAS
Create customizations for use with Salesforce.
Monitor system performance and identify issues.
Administer users&039; permissions on objects, fields, and reports.
Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Troubleshoot any technical difficulties and resolve any issues.
Your Skills and Experience
Good time management skills, able to identify and prioritize urgent/ critical requests
Has the ability to work with end- users from non- tech departments like Sales, Service, Marketing
Strong analytical skills to investigate and correctly identify the root cause
2+ years&039; experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
Salesforce Certified Administrator.
Proficient in English is required.
Experience with technical and business documentation
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
Has a customer- oriented mindset.
Eagerness to learn, develop, and get involved in a wide range of tasks.
Demonstrates professionalism and confidence: dynamic thinker, proactive, can- do attitude, problem solver, and result- oriented.
Strong communication and presentation skills
1+ year experience with Salesforce Flow and other OOTB features
Bachelor&039;s degree in computer science, information technology, engineering, or related field.
Nice to have
Experienced in Data Studio / Tableau/ CRM Analytics
ITIL certification.
Knowing French/German/ Spanish is a strong plus..
Why You&039;ll Love Working Here
Hybrid home/office working model
Performance bonus of up to 4 months&039; salary
Annual company trips and team- building events
Opportunities for travel to Europe
Professional European- based company
Premium healthcare insurance
Flexible working time
Well- being activities
Loyalty programs
Good work- life balance
Structured training & development roadmap
Attractive salary
