Senior Salesforce Admin - Joining Bonus Up to 55Mil

SECUTIX is an industry- leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.
Your responsibilities

Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Proven experience: Force.com Platform, PAAS, SAAS
Monitor system performance and identify issues.
Manage the installation and maintenance of applications within Salesforce.
Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
Troubleshoot any technical difficulties and resolve any issues.
Create customizations for use with Salesforce.
Administer users’ permissions on objects, fields, and reports.
Contribute to document Salesforce platform (user guides, specifications, …).

Yêu cầu công việc

Salesforce Certified Administrator.
Strong communication and presentation skills
Has the ability to work with end- users from non- tech departments like Sales, Service, Marketing
Has a customer- oriented mindset.
Proficient in English is required.
2+ years’ experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
Demonstrates professionalism and confidence: dynamic thinker, proactive, can- do attitude, problem solver, and result- oriented.
Eagerness to learn, develop, and get involved in a wide range of tasks.
Experience with technical and business documentation
Bachelor’s degree in computer science, information technology, engineering, or related field.
1+ year experience with Salesforce Flow and other OOTB features
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
Strong analytical skills to investigate and correctly identify the root cause
Good time management skills, able to identify and prioritize urgent/ critical requests

Nice to have

ITIL certification.
Experienced in Data Studio / Tableau/ CRM Analytics
Knowing French/German/ Spanish is a strong plus..

Opportunities for travel to Europe
Flexible working time
Well- being activities
Hybrid home/office working model
Structured training & development roadmap
Professional European- based company
Annual company trips and team- building events
Premium healthcare insurance
Performance bonus of up to 4 months’ salary
Loyalty programs
Good work- life balance
Attractive salary

Cập nhật gần nhất lúc: 2024-12-05 19:15:02