Service Assistant (German-speaking)

Project management

Support Service Manager in new project implementation.
In charge of project daily operation, including: monitoring, importing, exporting and making required reports. Make sure the outputs are delivered as required in the SLAs.
Support/update project specification/business rules to relevant staffs/operators.
Gain sufficient project requirements and transfer the knowledge to related people through training.
Analyze projects errors on daily basis in order to have quick actions to improve project quality.

Others

Escalate to higher management for anything that is beyond authority or poses risks to the projects to the projects.
Backup for Service Manager or other Service Assistants when needed.
Support Service Manager on daily tasks.
Make sure other tasks assigned by higher management are completed in good quality and delivered as committed.

*** Education:

Prefer College degree
German language (A2- B1)

*** Technical skills and experience:

At least 1 year of working experience as related position
MS Office (Word, Excel, PowerPoint)
Knowledge of IT is a plus
Understanding of company business

*** Soft- skills:

Planning and analytical skill
Negotiation skill
Communication and interpersonal skills.
Team working skill
Problem solving

*** Attribute:

Good team player
Hardworking
Strong multi- tasking abilities
Innovation and creativity

Notes: “By applying for the job at SPS Vietnam, it is considered that Candidates agree to provide personal data for SPS Vietnam to process in accordance with the Terms and Conditions of personal data processing of candidates which are in line with Decree 13/2023/ND- CP on personal data protection.”
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Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-08-22 02:10:02