Spa Receptionist/Nhân viên lễ Tân Spa

Administration
• To ensure a smooth booking procedure.
• To Submit guest incident report to the Spa Manager.
• Daily complete the cash control and record daily report requisition in balance or record book
• To assist with the preparation of working schedule for all therapists.
Customer
• To provide a courteous, efficient and professional service at all times.
• To maintain a high customer service focus and provide an enjoyable and memorable experience.
• Notify the Spa Manager immediately of any guest complaints.
• Have a thorough knowledge of Health, Spa and fitness departments as well as other applicable services offered by the hotel.
• Constantly strive to increase guest satisfaction through quality, creativity, range and value for money available throughout the property.
Profit
• Ensure that the departmental operation budget is strictly adhered to maximizing revenues and minimizing expenses and contribute to the overall Spa revenue targets.
• To actively up sell all the appropriate Spa services, retail products and fitness services to the guests. Try to rebook them where ever possible.

- English speaking

- Employee birthday gift
- Full salary insurance
- Internal shuttle.
- Support for gasoline vehicles from 13km or more
- Probation 90%
- Professional training. Training at other branches of the same group
- Accommodation support for people from other provinces/ 3 meals support
- 13th month salary
- Competitive salary
- International 5- star working environment.

Cập nhật gần nhất lúc: 2024-03-10 10:05:18