SR. Data Analyst/Product Analyst Ekyc

Understand market needs and customers&039; pain points, stay updated on market trends, participate in creating a compelling product vision, and develop a product roadmap quarterly and annually.

Analyze Digital Identity/eKYC/Payment Authentication product performance, customer behavior, and market trends to identify opportunities for improvement and growth.

Monitor the quality of the AI model and provide requirements for model deployment to make sure that the product quality is enhanced and operates properly.

Collaborate closely with Data Scientists, Engineers and QA to ensure the system operates according to the requirements of the Digital Identity/eKYC/Payment Authentication product.

Identify trends in fraud and attacks on the Digital Identity/eKYC/Payment Authentication system, and from there, establish directions for labeling samples, creating datasets for training and testing the model.

Obsess over customers to deliver the products they need, constantly study the products to understand every aspect and fine- tune them to meet customer needs.

Proactively engage in the end- to- end product cycle of research, development, testing, deployment, and improvement.

Engage with clients and users to gather constant feedback and incorporate it into the product features.

Use data to understand product and feature performance, and suggest data- driven initiatives to improve the product and user experience.

Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.

Provide expert opinions for enhancements/improvements of the product suite provided to clients.

Manage data collection for product performance tracking and improvement.

Support sales in pitching and deployment for customers.

Minimum

2+ years of experience in operational risk management along with 5+ years of overall work experience as a minimum

Having experience in managing system risks in banks.

Ability to collect and analyze data and compile reports from various sources, identify key insights, spot product opportunities, and inform product decisions

Willingness to roll up your sleeves and do whatever it takes to help your team win

Ability to maintain a keen attention to detail, multitask, and work well under pressure

Good interpersonal skills

Teamwork spirit, hardworking with enthusiastic attitudes

Strong learning ability and self- motivation to acquire new knowledge

Capability to zoom in and out on a problem

Effective problem- solving skills under pressure

Preferred

Familiarity with common data analysis toolkits

Experience in managing KYC process or fraud risk management for customer onboarding & credit transfer/payment transaction

Grab for work allowance and fully equipped workstations
Unlimited free coffee, tea, snacks, and fruit to keep you energized
Onsite lunch with multiple options, including vegetarian
Competitive compensation package, including 13th- month salary and performance bonuses
Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
Comprehensive health care coverage for you and your dependents
Generous leave policies, including annual leave, sick leave, and flexible work hours
An opportunity to make a social impact by helping to democratize credit access in emerging markets.
Convenient central district 1 office location, next to a future metro station

Cập nhật gần nhất lúc: 2024-05-21 18:15:07