Team Leader – Admin/ CSKH Công Ty TNHH Nha Khoa Elite

- Ensure excellent customer care to patients
- Develop, oversee, and monitor the implementation of standard operating procedures for the center Conduct weekly meetings with Admin and Customer Service team for any issues relating to operations and patients care
- Conduct monthly and quarterly operation report and plan. Support periodical reports to DOH
- Ensure all outsourced services are carried out in timely and cost- effective manner Lead Admin and Customer Service team to meet KPI and company target
- Prepare and support for periodical inspection by DOH and relevant government bodies. Other tasks as assigned by Board of Directors
- Ensure smoothly day- to- day operation and strictly follow clinic procedure
- Support Marketing team to run internal marketing campaigns and make sure all team members are informed, evaluate effectiveness of internal marketing campaigns
- Ensure effectively working schedule of all personnel at clinic including medical team Ensure inter- departmental collaboration to ensure highest standard of care and services for patients Build up and cultivate good relationship with full- time and part- time doctors, partnered doctors, dental assistant and supporting team to ensure quality treatment, excellent patient service and smooth processes

- Age: Over 30 years old
- Education: Bachelor Degree
- Foreign Languages: Excellent communication in English and Vietnamese
- Professional Background
+ Business
+ Dental/healthcare services
- Required Experience:
+ Experience in healthcare is an advantage
+ At least 2 years in Operations Management
- Required skills
+ Active and highly motivated with result motivated and excellent customer care mindset.
+ Excellent verbal and written communication skills, organizational and interpersonal skills that inspire and build trust resulting in effective working relationships across the company
+ Excellent market and product knowledge
+ Willing to work underpressure and work overtime if necessary
- Mission of The Role: Be responsible for running day- to- day operations of clinic and develop the team
* Salary and benefits
- Sundays, public holidays, annual leave according to the Law
- Annual vacation according to the company regime
- Participate in training programs of experts.
- Salary: Negotiable according to ability
- PVI health insurance
- Quarterly KPI bonus

Salary negotiable according to ability and quarterly KPI bonus

PVI health insurance

Sundays, public holidays, annual leave according to the Law

Cập nhật gần nhất lúc: 2024-04-03 12:16:21