Technical Support

- Generate and present technical proposals.
- Support sales department with customer’s inquiries on Technical aspects
- Support Customers for any technical queries on company&039;s products via telephone
- Report to Technical Manager
- Give onsite support (guiding in system setup/configuration, troubleshooting problems…) to customers if needed
- Co- operate with the sales force in promoting the product range to existing and new customers with presentations, demonstrations, proof of concepts, performance tests and/or similar activities.
- Provide technical consultation to Customers to maximize product’s performance
- Participate in trade shows, seminars and/or similar marketing activities, offering demonstrations and product expertise with customers where needed
- Update customers on new products and technology as related to customer’s industry and application.
Benefits
• Professional working environment, dynamic and growth opportunities.
• 13th- month salary
• Training will also be provided continuously as knowledge is a key imperative to success
• Monthly company birthday
• Young & friendly working environment
• Full benefit as Vietnam labor law: insurances, annual leave…
• Team building activities

• Ability to troubleshoot and solve technical problems.
• Be careful & detail- oriented.
• 1 years work experience in technical support or equivalent field
• Technical College or Bachelor’s degree in Automation & Control engineering or Mechatronics engineering or related filed
• Self- motivated and flexible
• Attitude to learn quickly and be able to work independently
• Good command of spoken and written English
• Fresh graduates with good attitude are welcome to apply
• Customer support orientation and be committed to customer satisfaction
• Experience in Robot programming is a plus.
• Good problem solving, communications, presentation skills
• Able to travel for working frequently

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Du lịch nước ngoài, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-08-15 11:00:03