Technical Support

Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company’s equipment and services.

Working Hours:

Shift 1: 9 PM – 4 AM
Shift 2: 4 AM – 11 AM
5 days per week

Strong teamwork skills with a positive attitude, self- discipline, and proactive work approach.
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Good English communication skills are a strong advantage. (English levelIELTS5.5 – 6.0 or equivalent)
Understanding networking, including setting up routers, modems, and reserved IPs.
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.

Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Opportunities for skill development and self- improvement.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Young, modern, and comfortable working environment.
Monthly income:> 16,000,000VND
Ensuring the availability of required equipment for the job.
Having undergone training and being provided with access to job- relevant documents.
Flexible working hours.

Cập nhật gần nhất lúc: 2024-03-29 08:58:40