Technical Support Executive

Present a positive, effective, and flexible contribution to achieving team targets and objectives
Collaborate with other team members to provide high- quality support
Customer care- Taking cases supporting customers&039; product support issues, pre- sales and after- sales support.
Ensure constant self- development using day- to- day work, web- based training, and other available resources
Monitor and report product quality in the market via the support channel
Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels

Good command of English (communication, writing);
Bachelor’s degree or any equivalent technical certifications (Mechatronic is preferable);
Demonstrated excellence in teamwork, collaboration, and knowledge sharing;
Experience in customer support is a plus.

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-12-22 02:00:03