Travel Operations Manager

Operations:

In charge of the day- to- day planning and the overall master plan for all tasks of the department: including:

Prepare the operation for some key account (OGT...WEX)
Supervise the operation team in overall for the daily tasks
Send the tour confirmation to sale teams
Receive the questionnaire from guides after tour and record the feedback and share to the related teams. .
Responsible for the team’s performance
Guides and leader assigning
Make sure the teams are following the department’s SOP

Other tasks:

Training for OP executive about skill, services, destination...
All other duties as assigned by DOP
Communicate and coordinate with internal departments (especially sales) to update the news coming from operation
Take lead of Networking, organize the workshop or training for the tour guides
Yearly review the guide fees
Send monthly report to DOP

Being fluent in English is a plus;
At least 02 years of experience at the same level.
Have strong negotiation skills and be service- oriented;
Self- organized, a good team coordinator, and able to work under pressure;
Bachelor’s Degree;

Lunch/ phone/ transportation allowance.
Training and traveling opportunities.
International, fair, and transparent working environment.
Premium health care insurance package.
Fitness club, sports club, team building, company retreat...
Equal rewards for individual devotion & performance.
Working from Monday to Friday (44h)
Competitive & attractive salary with incentives every 3 months and holiday bonuses.

Cập nhật gần nhất lúc: 2024-04-03 11:26:36