Waitress/ Nhân Viên Phục Vụ

• To communicate to his/her superior any difficulties, guest comments and other relevant information
• To deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• To attend and participates in training sessions as scheduled
• To establish and maintains effective employee working relationships
• To attend and participates in daily briefings and other meetings as scheduled
- Prepares for service
• To ensure to deliver effective Food service by following:
- Guests are greeted and seated
- Food orders are taken quickly
- Guests are conversed with in relation to the food and beverage products
- Used ashtrays are regularly cleaned
- Bar is clean
- Food orders are processed accurately
- Working areas are cleaned and re- set quickly
- Daily specials are explained and upsold
- Trays and tray jacks are effectively used
- Payment methods are handled accurately
• To ensure to deliver beverage service by following:
- Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
- Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
- Promoting and selling cocktails to guests
- Making and presenting cocktails
- Coffee and tea is served hot and in accordance with standard
• Look smart – wear your uniform with pride
• May assist with other duties as assigned by management
• Other ad- hoc duties – unexpected moments when we have to pull together to get a task done
• To be responsible in keeping our property safe and secure, to participate in any hotel activity related to safety management
• Be a friendly face and helping hand to our guests
• To take appropriate action to resolve guest complaints
• To ensure all stocks are in a correctly stored in accordance to hotel procedures

Education: High School
Service years in the field :
Food service experience with general knowledge of restaurant operations preferred.
Knowledge and skills:
Having knowledge about food safety and hygiene
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
Language: Able to read and write English

Competitive salary

• Bao Viet Health insurance for personal
• Service charge
• Social Insurance as law
• Relocation assistance
• Housing, uniform, meal, and transportation are provided by the resort
• 24/7 Accident Insurance

Cập nhật gần nhất lúc: 2024-06-06 15:35:05