Windows Customer Service Speacialist

Are you passionate about helping others and have a deep understanding of Microsoft Windows?
Microsoft Windows is a versatile operating system that powers personal and business computing. It offers user- friendly features, robust security, and compatibility with a wide range of applications, ensuring productivity and efficiency.
Responsibilities:

Produce high- quality documentation and distribute it to the appropriate team members and technical lead.
Sticks to service responsibilities to reach high performance standards.
Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.

Requirements:

Passion and desire to develop in the IT industry
Excellent customer service skills
Excellent spoken English is a must.
Have at least 1 year’s working experience in Global customer- facing roles.

Job benefits:

Training will be offered
90% contribution of the gross salary to social insurance
An employee who works at night (10PM- 6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance + 500,000 VND food allowance
Activities: Birthday party, Employee engagement activities.
20 days leave (12 days of annual leave and 8 days of sick leave)
Salary at 100% during the probationary period
Full working equipment will be provided Annual Health Checkup

Cập nhật gần nhất lúc: 2024-12-06 10:20:02