Tham gia vào triển khai/Support các dự án Công nghệ Thông tin.Hỗ trợ người dùng vận hành hệ thống SAPXác định yêu cầu người dùngPhân tích, đánh giá giải pháp của đối tácHỗ trợ xây dựng báo cáo,...
Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and complaints.Update information promptly according to procedures, ensuring accurate and fast...
Tiếp nhận và xử lý yêu cầu hỗ trợ từ khách hàng quốc tế (sử dụng English). Trên các công cụ help desk, email.Làm cầu nối giữa khách hàng và team phát triển: tiếp nhận, phân tích, tái hiện issue/bug,...
Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.Analyzes problems and develops solutions for customer needs using log...
Attends readiness training and non- technical training to ensure that they become proficient in support topics. Product/Process ImprovementAnalyzes problems and develops solutions for customer needs...
What we expect you to performConsult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels.Work with various teamsUpdates to customers on...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Job Description:Support customers with the installation, setup, and day- to- day usage of BSS Commerce Shopify apps.Keep customers informed with clear and timely updates on their tickets or...
Xử lý các trường hợp khiếu nại (nếu có), đảm bảo khách hàng có trải nghiệm mua sắm tốt nhấtTheo dõi tình trạng đơn hàng để kịp thời xử lý các vấn đề liên quan đến sản phẩm, đơn hàng và thanh toánGiải...
We are looking for a dedicated and detail- oriented individual to join our team as a Remote Customer Support Collaborator. This role is focused on providing exceptional technical assistance to our...
Job Description:Conduct other tasks assignedWork with various teamsTransfer technical problems, request customization for the development team, and ensure the quality of work delivered to...
Job Description:Communicate technical issues to the development team and create follow- up tasks.Work with the product team to provide excellent customer supportReport common issues to the product...
Công ty hoạt động trên nền tảng liên lạc giao tiếp trong lĩnh vực y tế tuyển dụng :Số lượng : 01Vị trí : Customer Support (AI Denwa team)Địa điểm làm việc : Cầu Giấy – Hà NộiThời gian làm...
Location: Ho Chi Minh City, VietnamResponsibilitiesPosition: Customer Support (CS) (1)Type: Full- time | Start: ASAP• Assist with CS operation processes• Support issue tracking and basic customer...
The Help Desk in Lab plays a critical role in ensuring positive customer experiences by providing support, handle, and assistance to Customer – Clinic & Hospitals (C&H) for Laboratory...
• Handle inquiries, issues, and complaints with a customer- first mindset• Analyze customer interactions and support data to uncover insights• Assist in monitoring content and ensuring compliance...
• Assist in monitoring content and ensuring compliance with platform guidelines (if applicable)• Handle inquiries, issues, and complaints with a customer- first mindset• Identify recurring issues and...
ResponsibilitiesWe’re looking for a customer- oriented Customer Support Specialist to support our clients with excellent customer service while managing high- severity issues. You’ll be proactive in...
Ensure compliance with company service standards and quality guidelinesCoordinate with internal teams to handle escalations and complex casesSupport customers with inquiries related to bookings,...
- Proactively escalate complex bugs and unresolved issues to higher level to handle customer&039;s issues promptly- Other internal support if required- Accurately record, track, and update support...
Job Description:Keep customers informed on the status of their requests.Report recurring issues to the product team to support continuous improvement.Perform additional tasks as assigned.Collaborate...
Công ty hoạt động trên nền tảng liên lạc giao tiếp trong lĩnh vực y tế tuyển dụng :Địa điểm làm việc : Cầu Giấy – Hà NộiVị trí : Customer Support (AI Denwa team)Thời gian làm việc : 8:15 –...
Assist U.S. nail salon owners with marketing and branding needsTrack customer payments and prepare simple reports when requiredReceive customer feedback, resolve issues and complaints...
Là cầu nối liên hệ và hỗ trợ khách hàng chủ tiệm nail người Việt tại Mỹ tham gia chương trình marketing của công ty.Ghi nhận các yêu cầu & triển khai công việc lại cho các bộ phận có liên quan để...
Đàm phán với nhà cung cấp về giá, thời gian giao hàng, chất lượng; tìm kiếm & phát triển nhà cung cấp mớiPhối hợp với bộ phận Sales và Kho; đề xuất & triển khai cải tiến quy trìnhThực hiện...
Job Summaryexternal clients or internal teams who are product users. Test simple WIs in sprint ifAssociate Product ( Technical) support analysts provide technical support and troubleshootingservices...
Participate in regular online training sessions.Keep customers updated on their requests.Report common issues to the product team to help improve our apps.Help customers set up and use BSS Commerce...
Roles and Responsibilities:Build sustainable relationships and engage customers by taking the extra mile.Maintain CRM hygiene.Meet personal/team qualitative and quantitative targets.Frequently attend...
About Forte BiotechForte Biotech is a biotechnology company focused on delivering rapid, on- site diagnostic solutions for aquaculture. Our flagship product enables farmers to detect shrimp diseases...
Job Description:Assist with updating and maintaining WordPress websites (Elementor is a plus)Handle incoming calls, messages, and customer inquiries in English & VietnameseReceive customer...
