Account Manager

Implementation of International eSIM Product Sales:

Receive purchase information via email.
Advise and persuade customers to use the product.
Provide customer consultations via phone, email, or in person.
Sell international eSIM services to inbound and outbound tourists to 200 countries/territories worldwide.
Search for and exploit potential customer information in the travel and tourism sector to promote programs.
Create sales records and update the system.
Be knowledgeable and proficient in product information.
Search for customer information through various channels, update customer data into the customer database, process, categorize, and update potential customer information, create work plans, plan customer contacts, and schedule meetings.
Develop sales plans according to business department targets.

Building and Maintaining Relationships with Agents/Partners:

Expand new customer sources and develop potential customer sources (group customers, travel agencies) for the company.Handle customer complaints and feedback in a professional and effective manner.

Market and Competitor Analysis:

Monitor market surveys, research, update trends, and plan the development of promotional programs and new products/services to meet the needs of inbound and outbound international tourists.
Analyze data and propose solutions to improve operational efficiency.
Analyze competitors and develop strategies to attract customers.

Negotiating and Signing Contracts:

Negotiate with customers on prices, services, and contract terms.

Ability to work independently and in a team.
Event planning and organization skills.
Bachelor&039;s degree or higher in Tourism or other related fields.
Proficient in MS Office (Word, Excel, PowerPoint).
Strong negotiation, presentation, communication, and problem- solving skills.
Proficient in English (listening, speaking, reading, writing).
At least 3 years of experience in the tourism industry, particularly in group business/travel agency sales.
Passion for the tourism industry and a desire to develop a career in this field.
In- depth knowledge of the tourism market, travel products and services, as well as related procedures and regulations.
Ability to adapt to a dynamic and high- pressure work environment.
Market analysis skills and the ability to assess customer needs.
High sense of responsibility, attention to detail, and accuracy in work.
Pleasant appearance, polite, and professional communication skills.

Other benefits when joining Galaxy Digital Holdings.
Eligible for other benefits and welfare policies according to the company&039;s regulations.
Provided with a work laptop.
Participate in various employee engagement events throughout the year, such as sports activities, team building, and company parties.
12 days of annual leave per year, plus holiday bonuses.
Base salary: Negotiable based on experience and competitive with the market. Attractive commission based on the company&039;s policy.
Full participation in Social Insurance, Health Insurance, and Unemployment Insurance after 2 months of probation.

Cập nhật gần nhất lúc: 2024-11-27 01:35:03