Account Manager (Online Tour)

Analyze data related to tour bookings, cancellation rates, customer feedback, and propose measures to improve performance for partners.
Negotiate terms of cooperation with partners, including commission fees, contract terms, and additional support services.
Support partners in handling incidents related to tour schedules, customer service, or customer feedback.
Maintain and develop relationships with existing partners, including travel agencies, experience providers, and tour operators.
Prepare periodic reports on tour partner business performance, thereby proposing measures to improve.
Work closely with Marketing and Product departments to promote tour service campaigns.
Seek out and sign contracts with new partners providing tour and experience services, including local and international travel agencies.

Technology: Understanding of OTA data management tools, tour booking systems, and software that supports optimizing user experience.
Education: University degree in Tourism Management, Business Administration or related field.
Skills: Good communication, flexible negotiation skills, ability to analyze revenue data and customer feedback.
Experience: Minimum 3 years of experience in account management, partnership, or business development in the travel or tour industry.
Language: Fluent in English (speaking and writing).

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-27 20:20:03