Agency Sales Executive

PERFORMANCE (40%)
In charge of pricing and quotation:

Collect and check received quotes, for complex quotes under instruction of Supervisor, Manager.
Input revenue into e- FMS and other systems if required.
Make KPI reports, join meeting with customer agent (if any)
Manage cost/revenue, report for P&L as request.
Follow up with operation team to ensure cargo will be handled as SOP.
Collaborating with product teams to collect data to make accurate and appropriate quotations.
Handle ad- hoc report and tasks assigned by Supervisor, Manager.
Offer quotation to customer/agent according to guidance.

Project report:

Send email to product teams to complete necessary data as template.
Join the meeting with to review KPI, make minutes meeting and send to relevant parties.
Send to PIC on team to review and send to Agent/ customer as timelines
Ensure the accuracy and reasonableness of the data and then sum it up in the report.

CUSTOMER SATISFACTION (15%)

Proactively establish and maintain effective working team relationships with all support departments: Product and Commercial team, HR, Accounting, …
Good communication and building relationship
Support AR/ Accounting department chasing Customer/Agent payment for outstanding if any

OPERATION EXCELLENCE &
HUMAN RESOURCE MANAGEMENT (35%)

Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
Strive to improve customer satisfaction through excellent customer service
Teamwork efficiency: support and back up for other team members.

JOB REQUIREMENTS

Good skill of Interpersonal communication and Customer Service
Good with figures, responsible, careful, detail- oriented, dynamic and hard- working.
Good at Internet, MS Office (Excel, Word, Power Point)
English with fluent 4 skills (listening, speaking, reading comprehension, writing).
Customer – oriented, planning, organizing & supervising
University degree, major in the relevant fields.

SPECIAL REQUIREMENTS

Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned
Go to business trip as required
Joining some other Projects as required

WORKING ADDRESS
52 Trường Sơn, Phường 2, Quận Tân Bình, Tp Hồ Chí Minh

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-05 16:00:02