Customer Service Leader- Trên 2 Năm Kinh Nghiệm

English – Chinese – Vietnamese spoken.
You will lead customer service team and provide the best customer service to our customer.
You will working at the newest O2O e- commerce platform at Viet Nam.
We are looking for Customer Service Lead to join our team and provide the best service to our customer

Willing to travel as needed to meet clients and attend events for renew, upsell,...
Forecast of daily workload and peak time, plan to complete backlog but still maintain KPIs
English or Chinese: fluently
Experience with: e- commerce/logistic industry or relevant industries.
Proactive at solve problem, collaborate with other groups / departments to achieve business goals
Develop training plans for your team members.
Monitor and improve processes to improve KPIs, customer experience, and work productivity
Willing support customers every time when they need.
Team leader experience: at least 2 years, team size from 10

Annual trip
KPI bonus
15 days annual leave
Base salary: negotiable (20- 30 gross)
Insurance full gross salary
13 + 14th bonus

Cập nhật gần nhất lúc: 2024-03-07 11:35:33