Customer Service

● Creating and resolving tickets in an excellent time manner
● Translation
● Actively participate in training courses and annual activities of the company
● Deliver client care programs as planned (recall, promotion/ loyalty programs,...)
● Familiarity with CRM systems and practices is a plus
● High level of responsibility at work and able to work in a high working pressure environment
● Perform other tasks as directed by the manager
● Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
● Handling and managing client requests from incoming calls/ live chat/ email/ social network related to company products & services
● Available working in shifts

● Fluent in English communication (good at 4 skills)
● Candidates with experience in finance industry is preferred
● College/ University graduate
● Good looking is an advantage

Female only

● Working in an international company
● High salary
● Free snacks, coffee at company’s pantry
● Free training course

Cập nhật gần nhất lúc: 2024-03-10 08:35:43