Data Analyst (System Specialist)

System controller & Administrtion (ERP SAP, CRM SFDC, ISCN, e- Invoice, VBA Programs)

Control Active – Inactive customers in SFDC as approved process
Validate new difference account master data created by end users in both ERP SAP & CRM SFDC
Handle all incidents, new business request of ISCN, E- Invoice

Responsible for operational reports

Receive requests from functional teams, analyze requirements, coordinate with related teams to provide solutions & develop reports according to needs and re- validate documents
Working with internal members and related teams to ensure the accuracy of data, strict data process.
Take lead the SIT, UAT, training
Frequently review the current process, define the painpoints and get involve relevant team to find solution to improve
Take part into the solution discussion as well as be changed for the report.

Other tasks as assigned

Create/ inactive Insee connect users for customers as approval form
Do reports as required
Mass update data
Survey designer
Etc,..

Educational Qualifications

Bachelors degree in business with experience in system/database
Bachelors degress in IT – database administrator
English level: Good at speaking, reading & writing

Relevant Experience

2- 3 years experience in CRM or SAP O2C business analyst
2- 3 years experience in Sales & marketing department is advantage

Leadership Competencies

Strong communication & negotiation skills
Cutomer oriented
Pro- active & drive for result
Be self- starter, customer & detail- oriented and creative problem solver
Well- versed in automation tactics

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Cập nhật gần nhất lúc: 2024-04-03 11:41:05