Global Customer Service - Fresher

Working time: Rotating shift working with 03 shifts (8 hours/day; 40 hours/week)
+ Night shift: 22:00- 06:00
+ Afternoon shift: 14:00- 22:00
+ Morning shift: [protected info]
- Be responsible for troubleshooting by close cooperation and communication with Global Carrier.
- Analyse the data and report to the related parties.
- Any other customer support tasks.
- Handle inquiries from international customers.
- Take prompt actions following procedures if detected any issues on monitoring system.
- Monitor and maintain the service quality of international call, roaming and operation of equipment remotely.
Benefits
- Self- improvement classes and other training activities
- Flexible working time window for pregnant employee
- Opportunities to participate in Company Trip, Parties, Sport Activities, etc.
- 14 Annual Leave days & 3 Sick Leave days, other special leave days
- Salary increases twice/year, bonus twice/year
- Free Parking
- Accident insurance 24/24
- Two months training program for newcomers
- Overtime payment
- Light meal allowance
- Shift allowance
Working Location: Tầng 5, Tòa nhà QTSC 9, Đường số 3, Công viên phần mềm Quang Trung, P. Tân Chánh Hiệp, Q.12, TP.HCM

- Fluent in both written and spoken English.
- Attention to details, eager to learn, hard- working, careful.
- Final year students are welcomed (Able to work full- time). Non- IT background are welcomed.
- Ability to work under pressure, handle multi tasks.
- No experience required.

Company trip, team building
Thưởng
Salary Review twice a year, 14 leave days, 3 sick leave days
Cơ hội du lịch
Premium Heathcare Social insurance, health insurance, unemployment insurance as labor law stipulated
Chăm sóc sức khoẻ

Cập nhật gần nhất lúc: 2024-12-06 13:25:03