COMPANY INTRODUCTION
Địa điểm
Hà Nội
Grant Thornton (Vietnam) Limited is an independent member firm of Grant Thornton International. We are a leading professional services organisation in Vietnam providing Audit, Tax, Advisory and Business Process Solutions. We have a professional team of 13 Partners and more than 350 professional staffs in offices located in Hanoi and Ho Chi Minh City.
In order to meet the demand of our growing practices, we are looking for a qualified candidate to fill in a position of IT Helpdesk in our Hanoi office. Detailed tasks of and required qualifications for this position are as follows:
IT Helpdesk
Địa điểm
Hà Nội
JOB DESCRIPTION
GrantThornton (Vietnam) Limited is an independent member firm of GrantThornton International. We are a leading professional services organisation inVietnam providing Audit, Tax, Advisory and Business Process Solution services.We have a professional team of 12 Partners and more than 380 professionalstaffs in offices located in Hanoi and Ho Chi Minh City.
Inorder to meet the demand of our growing practices, we arelooking for a qualified candidate to fill in a position of IT Helpdesk of ourHanoi office. Detailed tasks of and required qualifications for this positionare as follows:
Dutiesand Responsibilities
· Install,upgrade, and configure software applications.
· Assist withuser onboarding and offboarding processes.
· Providetechnical support to end- users via phone, email, or in- person.
· Documentsupport interactions, troubleshooting steps, and resolutions.
· Assist withthe setup and configuration of computers and peripherals.
· Other dutiesas assigned.
· Diagnose andresolve hardware and software issues.
· Maintain aninventory of hardware assets.
REQUIREMENTS
Required Qualifications/skills
· Technical Skills: Proficiency in Windows, and Linux Operating Systems; knowledge of network protocols and configurations.
· English: basic communication and reading skills
· Soft Skills: Strong problem- solving abilities, good interpersonal and communication skills.
· Experience: 0- 1 years of experience in IT Support or a related role.
· Education: A degree in Information Technology or a related field is preferred.
Desired competencies:
· Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities to contribute beyond own role.
· Adaptability: Shows agility and easily adjusts to changing work situations; and
Ownership
: Takes responsibility for own actions and learns from experience.
BENEFITS
Negotiable
HOW TO APPLY
Deadline: 23:59 31/12/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
