RECEPTIONIST

- Notify Cleaning department to immediately clean any glass, doors or floor area at main
- Always keep uniform in good condition and reflect the professional image of the building.
- Keep Information desks in a clean and tidy condition.
- Maintain neat and tidy hairstyle (off the face) and appropriate make- up during working time.
lobbies, corridors, etc. that become dirty.
- Always welcome visitors by greeting them, in person or on the telephone in a friendly
attitude.
- At all times acknowledge clients’ presence with respect by keeping eye contact with clients
and smile on the face.
- Record and monitor visitors’ access into and out of the Towers on visitor logbook as required.
- Receive tenant service requests/ complaints, record them on the logbook and forward it
immediately to the in- charge person/ department and then report to the Customer Service
Supervisor/ Operation Manager.
- Receive Repair/ Maintenance requests from tenants and complete WOF (Work Order Forms)
then pass on to the relevant Departments.
- Maintain continuation and completion of works by documenting, communicating and
following up actions.
- Maintain high awareness on security related matters and ensure all activities comply with
Cobi Tower’s policy, regulations, and procedures.
- Deliver mail to the right recipient and record details of mail delivered in the “MAIL
- Receive mail for the Management Office from the Postman/ Security Guard.
- Record details of all mail received in the “MAIL IN” log book.
DELIVERY” log book.
- Execute other tasks as assigned by Customer Service Supervisor/ Operation Manager.
- Handover mail to the Postman for delivery and record in the “MAIL OUT” Logbook.

Education Level Required: Diploma Degree or above.
Professional designations: Shopping Mall/ Office Customer Service Officer/ Hotel/Apartment Receptionist (from or above 2 years of experiences).Demonstrate good verbal and written English skills.

Be Creative, enthusiastic, responsible and have “can- do” attitude.
Ability to analys situations, evaluate alternatives and come up with workable solutions.
Have a teamwork spirit and strong work ethics.
Demonstrate good communication skills.
Be willing to learn new functions, procedures and recognize opportunities to improve.

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-11-22 10:05:03