Sales Operations Specialist

ROLE DESCRIPTION
International Sales Operation Specialist is essential role for managing and ensuring the contract/ order, logistics and documentation necessary for the shipping of goods smoothly with excellent service to customers, to ensure our organization reaches the sales goals each year
KEY RESPONSIBILITY
Sales Operations:
- Communicate with other divisions/ departments: Supply Chain, Manufacturing, Quality Management, Logistics, etc… to ensure smooth export operations
- Provide excellent customer service to ensure customer satisfaction and repeat business
- Monitor shipment progress, logistics, tracking and reporting any delays or changes to the customer, ensure timely delivery and service
- Handle singed contract, purchase order from Business Development Department
- Maintain accurate records of forecast, shipments, inventory, and transactions
Internal Operation:
- Identify opportunities for cost savings and process improvements in sales operations
- Generate reports on export activity as needed
- Keep accurate records of all transactions and maintain an organized filing system
Perform other duties as assigned

REQUIREMENTS
- Fluent in Chinese is a plus
- Bachelor’s Degree of Economics, Business, International Trade or related field
- Over 02 years of experience in a Sales Operations Specialist or similar role
- Analytical skills to interpret sales data to make suggestions on how to improve the sales process
- Good communication skills, Problem solving skills
- Experience working with different teams and departments to streamline onboarding and reporting
- Experience in export field, preferably food and beverage sectors
- Fluent in English
- Organization and system skills, but enough flexibility to ensure excellent customer service
- Strong understanding of the sales process
BENEFITS:
- Receive 100% salary during the probationary period
- Participate in social insurance from the probationary period.
- Lunch allowance
- Childcare allowance
- 13th month salary
- Paid birthday leave
- 13 days of annual leave
- Participate in Human Insurance to sign an official contract

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-16 07:40:03