Sales Support - Csr

 Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
 Gives first level support for sales- related inbound customer inquiries. Records, tracks and- if applicable- forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
 Schedules meetings with customers for field sales staff incl. travel bookings.
 Administrative support and assistance with the preparation, follow- up and controlling of sales campaigns.
 Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
 Clarifies or forwards open issues from internal / external customers.
 Supports the preparation of a &039;Request for Quote&039; towards Commercial Sales Support.
 Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.
 Follows up with customers (if delegated by Field / Inside Sales).
 Creates / coordinates internal and external correspondences as requested by Field / Inside Sales staff.
 Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
 Administrative support and assistance with the organization and conduction of trade fairs / customer events in close collaboration with the marketing department.

 Pronounced (self- )organization skills
 Excellent time management and prioritization skills
 Hands- on mentality
 Strong rhetorical skills over the phone
 User knowledge in MS Office, Salesforce.com
Fluent in English

Ngành nghề: Biên phiên dịch, Môi trường, Quản lý chất lượng (QA/QC)

Địa điểm: Hồ Chí Minh

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Kinh nghiệm: 1 Năm

Yêu Cầu Công Việc

 User knowledge in MS Office, Salesforce.com
 Strong rhetorical skills over the phone
 Excellent time management and prioritization skills
 Hands- on mentality
 Pronounced (self- )organization skills
Fluent in English

- Đồng phục
- Du Lịch
- Laptop
- CLB thể thao
- Tăng lương
- Chế độ bảo hiểm
- Xe đưa đón
- Phụ cấp thâm niên
- Phụ cấp
- Nghỉ phép năm
- Đào tạo
- Chế độ thưởng
- Công tác phí
- Chăm sóc sức khỏe

Cập nhật gần nhất lúc: 2024-12-09 02:10:03