JOB PURPOSE:
The Senior Business Analyst is responsible for reviewing assigned business processes from end- to- end to identify and address operational, financial and technological risks and identify opportunities to improve efficiency.
The Senior Business Analyst provides strategic business analysis services to business partners. The focus of this position is to work closely with the business units to gain in- depth understanding of customer&039;s business strategy, processes, services, roadmap and the context in which the business operates.
MAJOR RESPONSIBILITIES:
Delivery and maintenance
• Understand the business requirements, provide project level analysis, produce required project analysis documentation (business requirements, acceptance criteria, functional requirement specification, scope matrix, use cases, sequence diagrams, future state proposals); data management ensuring data is reliable and valid.
• Stay up to date with customer needs and strategies to optimize business expectations, ensure responsible platforms are operated effectively within limited of resources, promptly resolving any logical defects.
• Collaborate in the planning, design, and develop process improvements or re- engineering and recommending elimination, integrating new systems and processes with existing ones.
• Collaborate closely with business and developer to implement the requirements, provide necessary guidance to testers during testing process.
Leading business solution orientation
• Participate in multiple projects by completing business specification documentation, functional specification documentation, carry out necessary procedures to ensure the project goes live on schedule.
• Proactively connect with business teams, articulating ideas and viewpoints to senior management, peers, and others.
• Drive the resolution of issues and challenges, accountable for results.
Resourcefulness
• Ability to work in a fast- paced environment.
• Handle multiple tasks and priorities effectively to ensure changing business needs and regulations/guidelines are fulfilled while driving products quickly to market.
• Effectively change to ensure business processes are implemented on the system effectively.
Build a High- Performing Team
• Analyze team performance, support and sharing with teammates.
• Identify key factors to meet long- term business strategy and propose adjustments if necessary.
• Build strong relationships among members.
Innovation
• Propose new ways of working and/or improvements to have continuous efficiency improvements.
• Think “out of the box” and develop creative solutions with favorable systems.
• Continuously research, identifying business needs, determining, and carrying out necessary processes and practices and competitors in insurance industry.
