Senior E-Commerce Operation Supervisor - Chinese speaking

COMPANY OVERVIEW
The company’s business focus on cosmetics, skincare and healthcare products.
JOB RESPONSIBILITIES

E- commerce Operation (70%)

Administrative task as internal process (with Production, Accounting, Brand team, Finance), make promotion request proposal.
Follow delivery: Ensure delivery on scheduled, make sure the customer has received the goods follow plan.
Build the whole process from the Order at Platform to delivery, & return process, work with Logistic, IT team & Account team.
Proactively collaborate with the Ecommerce platforms (including but not limited to TikTok, Lazada, Shopee,…) for all matters related: listing, products updates, pricing, stock management, promotions management, campaigns booking, contracts negotiations etc;
Manage, monitor the order processing: Check order, confirm order, solve related problem.
Problem solving: Solve delivery issue, support info for drivers,

E- commerce Development (30%)
Work with Platform (TikTok, Lazada, Shopee,…) about the Contract, Promotion, Payment, operation process.
Work with Agency to do MKT activities for each platform.
Research: Market and Competitor.
Management: make the report to revenue/cost/efficiency for the campaign monthly & yearly.
Ecommerce Plan (Sale & Marketing): Make the plan for promotion, discount & marketing: monthly/ campaign/ yearly/. Report to manager.

BENEFITS

Salary and benefits from company regulation

JOB REQUIREMENTS

Experienced in running Ads Social, Digital, Tiktok, Live Stream, Tele Sales... Media Performance in general
Good analytic and Multitasks management skills
Have skills in analyzing Sales, Promotion scheme, Price scheme on e- commerce platform
Minimum 3 year’s experience in E- commerce Operation positions, has strong passionate in building the E- Commerce team for the confectionery company.
Fluent in Chinese and Vietnamese, English is a plus.
Bachelor’s degree
Proactive working style and hard working

Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2023-12-09 20:15:18