Senior Executive – Business Operations, SME Merchants

Foster collaboration between different departments (e.g., sales, marketing, finance) to ensure seamless operational processes and achievement of common goals.
Prepare weekly/monthly/quarterly reports with daily tasks.
Support Admin Tasks such as filing documents, hosting contracts, paying promotion costs, etc.
Performance Monitoring and Reporting to maintain and develop quality assurance processes to ensure that operations meet established standards and regulations.
Other tasks as requested by the direct line manager.
Receive and resolve issues related from customers, be the focal point for troubleshooting, etc.
Project Management: Lead cross- functional projects, ensuring timely delivery within budget while meeting quality standards.
Coordinate with internal departments to handle daily tasks to operate the service and resolve problems.

Minimum Qualifications: University degree majoring in Economics, Marketing, Business,etc
Experience:
Have knowledge about operating payment services including offline and online payment (websites, mobile applications that sell products/services).
Have experience in business operations or a similar role
Essential skills:
Proficient in English.
Proficient in office tools/skills
Proficient in using analytical tools is a plus
Strong analytical and problem- solving abilities.
Adaptable and resilient in a fast- paced environment.
Personal characteristics:
Responsibility, honest, enthusiastic
Withstand pressure with high and repetitive workload
Strategic thinker with a focus on results.
Detail- oriented with strong organizational skills.

Cập nhật gần nhất lúc: 2024-12-26 12:25:02