VIỆC LÀM CUSTOMER SERVICES (ENGLISH) tại TPHCM - Manpowergroup Việt Nam

QTSC Building 1, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, HCM.
Tower 1, One Hub Saigon, Lot C1- 2, D1 Street, Saigon Hi- tech Park, Thu Duc City, Ho Chi Minh City, Viet Nam.

• Providing accurate, valid, and complete information by using the right tools, methods, and processes.
• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint,...
• Ensuring a high level of customer service and a positive guest experience.

• Positive and resilient attitude.
• At least 6 months in Customer Service role.
• Fluency in English (Speaking, listening, writing, and reading)- working 100% English.
• Ability to adapt and work well under pressure in a fast- paced environment.
• Ability to take ownership and solve problems.
• Minimum high school diploma or equivalent.

7, 2 days off per week, arranged by team leaders.
• Day Shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.
• Night Shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00.

• Complexity allowance: 1.000.000vnd/month (If you handle Inbound call).
• Monthly KPI incentive: 900000 – 1.200000vnd.
• Meal Allowance: 500000vnd/month.
• Base salary: 7.500000vnd/month.

• 100% English Environment.
• 14 Annual leave per year and Annual review. • Computer provided and 13th pay salary.
• Global training program

Cập nhật gần nhất lúc: 2024-02-28 02:40:38