Lead and manage daily operation of Front Office DepartmentSynergize activities and communication within the DepartmentDrive Revenue & maximize ProfitsPersonalize Guest ExperiencesEstablish and...
JOB SUMMARYThe Front Office Manager (FOM) holds the key leadership of and is responsible for keeping a perfect performance of Front Office department, providing functional assistance and direction to...
- Work related to EXPENSES, GOODS, CCDC, ASSETS: check the status of use and operation of devices, machinery, equipment and tools for proper service, safety, hygiene and cleanliness ,control costs...
Vận hành Tiền sảnh:Front Desk Operations:Đảm bảo việc lập hóa đơn, thu ngân và xử lý thanh toán chính xác.Giám sát hoạt động hàng ngày và nhân viên tại quầy lễ tân.Giải quyết các thắc mắc, khiếu nại...
Department Management:• Ensure the check- in and check- out processes are quick, accurate, and professional, delivering the best experience for customers.• Responsible for overseeing and coordinating...
Order Processing & Validation:• Accurately input or validate orders received via Sales Force Automation tools, EDI, or email.• Coordinate with the Finance department to ensure customers are within...
Key ResponsibilitiesOperational Excellence: Direct daily operations to ensure all tasks are handled on time. This includes coordinating closely with Housekeeping to ensure rooms are cleaned according...
Front Office OperationsTask 1:Develop preparation plans for receiving VIP guests and ensure all arrangements are executed flawlessly.Review room rates on the system to ensure all information is...
Do a daily inspection and control to all Front Office sections, ensure that Front Office Employees perform their daily duties according to required standards. Check and ensure that consistency and...
• Manage HR operations such as recruitment, onboarding, performance review processes• Establish and streamline operational processes in a startup- like environment• Collaborate with the...
Provide a structured and consistent onboarding and training experience for Front Office team membersHandle guest queries and complaints efficiently and effectively whilst providing operational...
- Understand the hotel&039;s policies on guaranteed reservations and no- shows.- Maintain thorough knowledge of hotel facilities, room types, locations, layouts, rates, package plans, credit...
Guest Experience• On the floor/lobby to co- ordinate the overall lobby movement, dynamic with guest interaction/engagement.• Maintain close relationship with Housekeeping, Engineering and F&B.•...
Mô tả công việcPrimary ObjectivesA Project Management Director oversees the development of projects/products development from start to finish to ensure they meet the Product Committee‘s needs and...
Thực hiện hỗ trợ trưởng bộ phận thực hiện công viêc của bộ phận tiền sảnh :- Training đào tạo nhân viên fo, đặt phòng, chăm sóc khách hàng về sản phẩm , dịch vụ và chương trình khuyến mãi của khách...
- To maintain close cooperation with the tour operators and their representatives- Daily check of the rate check report- To be responsible for a proper handling of the different extranets and...
Primary ObjectivesA Project Management Director oversees the development of projects/products development from start to finish to ensure they meet the Product Committee‘s needs and preferences. Main...
Manage daily activities of the Sales under the guidance of the Director of Sales• Support; Oversee group conferences and related events to enhance the guest experience and help maintain business...
– Quản lý hoạt động HR: tuyển dụng, onboarding, đánh giá hiệu suất.– Phối hợp chặt chẽ với HQ Nhật và các văn phòng toàn cầu.– Quản lý toàn bộ hoạt động Back Office: Hành chính, Nhân sự, Kế toán phối...
- Manage all Front Office operations to include : guest service and registration(check- in/ check- out), room inventory and availability, guest service standardsand initiatives, product quality, cost...
• Prepare basic operational reports and support service improvement initiatives.• Supervise and schedule lobby front office staff.• Work closely with the Customer Care Manager to support smooth...
Kiểm tra phòng khách (VIP rooms, special requests) và phối hợp với Housekeeping, Engineering và các bộ phận khác để xử lý yêu cầu của khách.Inspect guest rooms (VIP, special requests) and coordinate...
To ensure that department budget is strictly adhered to.KEY RESPONSIBILITIES AND ACCOUNTABILITIES | VAI TRÒ & TRÁCH NHIỆM CÔNG VIỆCĐảm bảo ngân sách của bộ phận được tuân thủ nghiêm ngặtTo be...
Front Office OperationsTask 1:Develop preparation plans for receiving VIP guests and ensure all arrangements are executed flawlessly.Review room rates on the system to ensure all information is...
GIỚI THIỆU VỊ TRÍChúng tôi đang tìm kiếm ứng viên cho vị trí Back Office Manager, phụ trách quản lý tổng thể các hoạt động Kế toán – Nhân sự – Hành chính tại một công ty Nhật Bản có môi trường làm...
• To ensure that you as a Assistant Front Office Manager are completely aware of all the hotel’s services and facilities, outlet operating hours and scope of service.• To ensure the computer “saves”...
