Tham gia tổ chức hoặc hỗ trợ các hoạt động đối ngoại, sự kiện, hội thảo, họp báo có yếu tố Nhà nước/chính quyền.Phối hợp chặt chẽ với các phòng ban nội bộ (Legal, Marketing, Corporate Affairs,...
JOB SUMMARY/NHIỆM VỤ CHUNG• The Guest Relation Officer is responsible for ensuring that guests have a memorable experience at the hotel by providing personalized service and addressing their needs...
Transport guest luggage to and from guest rooms and/or designated bell area.Identify and explain room features to guests (e.g., use of room key, mini- bar, ice and vending areas, in- room safe, valet...
- Manage the activities of guest relations and front office shift ensuring that guests receive prompt, professional attention and personal recognition.- Responsible for welcoming and farewell...
Anticipate guest needs and build rapport with customersReview arrival lists to welcome guestsAddress customer complaints and escalate to Guest Relations Manager when neededOffer assistance with...
Chăm sóc khách hàng trong thời gian lưu trú• Đảm bảo giải quyết thỏa đáng các yêu cầu của khách nếu có• Tham khảo ý kiến của khách về dịch vụ của khách sạn để có sự điều chỉnh thích hợp• Chủ động...
Planning and successful implementation of PR communication for the company. Under PR team and working closely with Marketing team to plan and implement effective PR content & key activities in...
Track ER cases, assess risks, and prepare periodic reports.Ensure compliance with labor laws, company policies, and collective labor agreements.Coordinate engagement activities, surveys, and collect...
- Thực hiện các cuộc gọi chăm sóc khách hàng.- Kiểm tra thông tin khách hàng như sinh nhật, tuần trăng mật, kỷ niệm ngày cưới, khách quay lại, VIP hoặc bất kỳ yêu cầu đặc biệt nào để phục vụ.- Xử...
Press Releases/Media Kits/Collateral: Prepare and distribute press releases and media kits showcasing the resort&039;s latest developments, events, and exclusive amenities to attract media...
Bán dịch vụ đi kèm phòng ở cho khách hàng trong quá trình lưu trú (tour du lịch, xe sân bay, nhà hàng, Spa).Chịu trách nhiệm về các đánh giá, phản hồi của khách hàng trên các nền tảng online.Chăm sóc...
Strategy:• Making recommendations to optimize the process of working with the authorities to improve the efficiency of the company&039;s operations.• Communicating and interacting with government...
If you enjoy meeting people, are passionate about building communities, creative at solving problems, and love working in a friendly international environment, this role is for you.We are looking for...
VAI TRÒ VÀ TRÁCH NHIỆM/ROLE AND RESPONSIBILITIES- Công nghiệp hóa các quy trình mới và/hoặc chuyển giao máy móc từ những nhà máy khácTo industrialize new processes and/or transfer of machinery from...
About the jobIn this role you will need to hold an expert level of linguistics. You will have conversations in both Vietnamese and English with chatbots in order to measure their progress, as well as...
Qualificationsand requirementsRequired SkillsCommunication skills are utilized asignificant amount of time when interacting with others; demonstrated abilityto interact with customers, employees and...
Marriott da nang resort & spa non nuoc beach villas
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Help prepare welcome folders with collateralReview arrival lists to welcome guestsAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g. confirming travel...
Tiếp nhận và xử lý các phàn nàn, khiếu nại của khách.Phối hợp với các bộ phận liên quan để giải quyết vấn đề nhanh chóng.Ghi nhận ý kiến, phản hồi của khách và báo cáo cho quản lý.Cung cấp thông tin...
About Job:We are looking for a Bilingual Public Relations Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems...
Mô tả công việc- Act as a coordinator between Housekeeping, Front Office, and Maintenance departments to ensure guest rooms are prepared according to standard procedures and ready for guest arrival.-...
PR Event DevelopmentDevelop creative concepts and detailed execution plans for PR and Marketing events such as CSR programs, press events, seminarsWork closely with vendors for production, Audio...
OpportunityThe Workforce Support Manager will directly provide employees and leaders with day to day HR consulting support primarily specializing in employee relations (ER). S/he will be a member of...
Responsibilities:VOICE OF THE GUEST (VOG)Fully master guest satisfaction tools to monitor and drive the Reputation Performance Score (RPS) as well as CompIndexChampion the internal communication of...
• Check with the housekeeping department to see if the room has been cleaned and ready to welcome guests• Perform other tasks as assigned by superiors• Meet and respond to customer feedback on...
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department...
Maintain current knowledge of hotel services, amenities, and local attractions.Serve as the primary contact for VIPs, ensuring all departments are briefed on their needs.Coordinate with departments...
Mô tả công việcPrepare welcome letters, amenities, and room inspections for VIP guests.Maintain detailed guest profiles to support personalized service.Conduct courtesy calls and collect guest...
