Dp systems electronic mechanical technology vietnam co. ltd
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Supporting to customers, aiming to ensure their satisfaction and resolve any issues or concerns. Interacting with customers through various channels.A Customer Service Representative (CSR) manages...
Phân ca, giám sát hoạt động CS hằng ngày.Đầu mối xử lý review tiêu cực.Đào tạo giao tiếp, xử lý khiếu nại, upselling.Xây dựng Service Guideline & Playbook nội bộ.Xây dựng chiến lược gia tăng...
Chi nhánh công ty tnhh mtv framis việt nam tại đồng nai
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Prepare samples and quotation daily for customer requestWork closely with internal teams to achieve high efficiency and ensure goods quality and payment term before goods release.Provide technical...
Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications,...
Job Summary:We are looking for a detail- oriented and proactive Customer Service Executive to oversee daily logistics operations, ensuring smooth freight forwarding processes while handling...
Manage & Follow Up on Negative Reviews• Work towards achieving team targets for review modifications and reversal rates.• Provide compensation or alternative resolutions following company SOPs to...
▪ Đảm bảo các chỉ số KPI.▪ Tư vấn, hướng dẫn sử dụng và giải đáp thắc mắc, khiếu nại từ khách hàng của Ví điện tử MoMo thông qua Hotline, Ứng dụng và Email, Chat.▪ Nhân viên CSKH sẽ được phân bổ task...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).- Receive samples and register on the system.- Follow up the results tested by subcontractor and...
Thực hiện thủ tục in và ký kết văn kiện với khách hàng, lập điện và thông báo thanh toán & Tài trợ thương mại cho Khách hàng, bàn giao hồ sơ với Khách hàng theo quy định của MB từng thời kỳ.Thực...
Job Purpose & ScopeThe Customer Service Manager is to ensure a customer will receive a quality of products on time. He/ She led and motivate a team of staff to ensure they’re giving the best...
Notify about orders exceeding credit limits, request approval for orders exceeding credit limits, and process the orders againReporting by distributor and send outCommunicate with Distributor/Sales/...
- Receive samples and register on the system.- Other duties as requested by team leader/ CS Supervisor.- Cooperate with other teams to reach revenue target, transferring better service for...
Support in sending Birthday Cards to valued customers.Control consultation regarding customers’ Q&A on fanpage, youtube.Update new products, promotion, TVC, Clip...on fanpage, youtube,…Key in...
- Calculate testing fee based on the issued report and make the Draft Invoice (Include: Check and update test items, price and cnt...on Lims system, make Draft invoice and attach onto the report).- ...
Control consultation regarding customers’ Q&A on fanpage, youtube.Follow other duties required from CS LeaderManage and update product information into CRM systemSupport in sending Birthday Cards...
Tiếp nhận vấn đề cần hỗ trợ của khách hàng qua kênh Chatlive (Xử lí qua tin nhắn)Ghi nhận khiếu nại từ khách hàng & phụ trách xử lý theo đúng quy trình đã được đề raSử dụng linh hoạt các công cụ...
Tiếp nhận vấn đề cần hỗ trợ của khách hàng qua kênh Chatlive (Xử lí qua tin nhắn)Sử dụng linh hoạt các công cụ & phối hợp với các phòng ban để giải quyết các vấn đề một cách kịp thời & chuyên...
Đảm bảo sự hài lòng của khách hàng và phản hồi một cách chuyên nghiệp.Phối hợp với các phòng ban liên quan trong công ty để đảm bảo thông tin minh bạch và việc phối hợp với khách hàng được duy trì...
Customer Support (30%)· Prepare, improve guideline for users· Collect feedback from customers via multiple channel, transfer and follow up request with the relevant teams for continuous improvement.·...
Rate quotation for general inquiry (if needed)Other works arranged by direct supervisor or manager.Be responsible for follow up and complete the assigned shipments, the daily work within the team,...
We are seeking an experienced professional with:BPO background, with OTA industry knowledge considered a plus.Project management expertise, able to drive multiple initiatives simultaneously.Leadershi...
- Coordinate closely with internal departments to ensure smooth shipment handling and high- quality customer service.- Check and negotiate rates with shipping lines/overseas agents to obtain the...
Inform delivery date to customerFollow up customer&039;s outstanding list with FinanceReceive order, input data into system, process layout/order to productionArrange shipment on time to...
Tóm tắt công việc (Overview of duties) – nêu tổng quát chung về công việc (general overview of the job)A Customer Service Administrator supports the customer service team by handling administrative...
- Other duties as requested by team leader/ CS Supervisor.- Send order confirmation and update to relevant teams if there are any updates from clients to have proper actions.- Cooperate with other...
Work Location: Nhon Trach, Dong NaiCoherent Corp. is a global leaders in datacenter and communications industries. Headquartered in Saxonburg, Pennsylvania, USA, and founded in 1971, Coherent...
SUMMARY OF RESPONSIBILITY:- Informing the CM of any problems with the lifts immediately.- Ensuring that all billing (e.g. for teas and coffees) are filled out immediately and accurately in your...
RESPONSIBILITIES:Order ManagementData entry:· EDI order management. Review of blocked and incomplete orders ensuring that orders are not unduly delayed.· Demonstrate expertise in data entry by...
About UsWith a strong presence in international markets such as the US, Europe, Latin America, Japan, Taiwan,… Salvia offers a convenient app that allows users to connect with advisors via chat or...
