Customer Service & Satisfaction Intern

JOB DESCRIPTION:

Support and do tasks are delegated by CSS Manager
Marketing Research (Service)- Catch Trend about shopping in Vietnam and Asia/World- Survey Competitors (Focus on trend of Self Service Checkout, new technology service)- Initiate new Ideas / Suggestion in current Non- Cash / Self Service ( SSC/ Kiosk )
Data Analysis & Report:- Customer Voice: Review Customer Voice (CV) Report from Operations Site, check and make the preparation of reporting, advise/give proposal effectively.- Consolidate transaction by weekly, support monthly and analyse data
Design POP, signage/standee, file Power Point for CSS projects- Make POP, advertisement for promotion programs to promote AEON services- Make file POP for training or report

Good customer service mind
Can use Canvas basic
Participating in a minimum 3- month internship
Knowledge in Microsoft Word, Excel and Power Point
Good command in English (verbal/written)
Have a polite, tactful and friendly attitude
Studying University with major in Social Science, Business Administration, or Marketing (Prefer)

NON- SALARY
Support internship confirmation according to the company&039;s form
Shuttle bus (District 7, Binh Thanh District, Thu Duc City)
Arrange flexible study & work time
Continuous training and detailed work instructions
Canteen meal at lunch
Support laptop during work

Cập nhật gần nhất lúc: 2024-11-10 15:00:03