Customer Support (English Required)

• Write contents and post information on Social networks
• Obtain and evaluate all relevant information to handle product and service inquiries
• Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
• Support and make report required by Supervisors/ Manager.
• Provide pricing and delivery information

• Having knowledge of Marketing, SEO is an advantage. Proven work experience as a Content Writer is a plus
• Ability to work under pressure, Good problem solving.
• Proficiency in MS Excel and Word, communication skills.
• Candidates must possess Bachelor&039;s degree in Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Commerce or equivalent
• Good command in English (listening, speaking, reading, and writing) – IELTS: 6.5+ or equivalent

Can work overtime and night shifts

- Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee’s efforts and identify development/improvement needs)
- Annual leave, insurance following Vietnam Law and as company’s regulation (social insurance and health care insurance, etc.)
- Salary: Negotiable based on experience and track records
- Outdoor activities with company support: company trip, birthday gift, mid- autumn gift, 13th- month salary, Year- end party, etc.)
- A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience

Cập nhật gần nhất lúc: 2024-06-16 07:35:02