IT Operations Manager (Infra, Operations, Cloud)

Research and evaluate emerging technologies related to Cloud services
Manage IT initiatives by business priority and be able to communicate statuses to management.
Track and maintain hardware and software inventory
Inspect and monitor the use of infrastructure equipment, cloud services, and software to ensure functionality and efficiency.
Collaborate with security, database, development teams, and other professionals to provide superior service levels to the company.
Maintain IT infrastructure including operating systems, Office365, email systems, security and development tools, applications, servers, desktops, laptops, software, hardware, Azure services, and Internet connectivity
Recommend efficient and cost- effective infrastructure equipment, infrastructure as a service (IAAS), software, and software as a service (SAAS).
Oversee all technology operations (systems administration, network administration, desktop support) and evaluate them according to established goals.
Evaluate current and future technology capabilities and make recommendations to advance products.

Functional Responsibilities

Conduct training for employees to use software/hardware, troubleshoot issues, and provide technical support when needed
Communicate relentlessly with the team, manager, leadership, and sponsors to ensure transparency.
Analyse technologies, processes, and vendors continually to find areas for improvement
Effectively work on multiple concurrent projects and with multiple competing priorities.
Ensure IT infrastructure and software services achieve SLAs
Maintain, monitor, and proactive care IT services to keep business continuity and disaster recovery
Analyze business requirements as a whole and all departments to determine technology needs
Analyze infrastructure and cloud services needed to support a suite of enterprise Software- as- a- service products

Hands- on computer systems (hardware/software), systems and networks, Azure cloud services administration and maintenance
Strong knowledge of Microsoft Windows Server infrastructure, Virtualization, patch management strategies, and experience with Active Directory, Hyper- V, IIS, and WSUS
Experience in analysis, implementation, and evaluation of IT systems, Azure cloud services, and DevOps, CI/CD pipeline.
5+ of experience in IT management
Proven experience as a Manager, IT, or similar role
Other technical knowledge: Azure Government Cloud, Azure services, Kubernetes, Windows Server, LINUX, Hyper- V, Containers, IIS, Office 365, Patch management strategies, Active Directory (policies, GPOs, OUs, etc.), SSL/TLS and ciphers, SFTP, SSH, MFA, proficient networking skills
Experience in managing environments requiring FedRAMP High and FIPS 140- 2 compliance.

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-05 15:35:02