Responsibilities and Duties:Carry out additional tasks as assigned by the Customer Service Manager.Collaborate closely with the Customer Service team to ensure seamless service operations;Respond...
KEY ROLE & RESPONSIBILITIESWe’re looking for a customer- focused Customer Service Executive to support our growing e- commerce operations:Customer Support- Support customers with orders,...
Reporting to: Customer Service ManagerCompany OverviewAt Dayone, we offer more than just an internship; we provide a platform for growth, where you will gain hands- on experience in a fast- paced,...
Phối hợp chặt chẽ với nhà cung cấp nội địa; sau khi có thông tin lịch tàu, bộ phận vận hành sắp xếp đóng hàng CY hoặc CFS / D- D, làm thủ tục hải quan xuất khẩu trước thời hạn closing và đảm bảo hàng...
• Be responsible for accurate shipping documents and follow up on shipping schedules.• Check and issue all related documents for shipments (Pre- alert, Bill of Lading, Air Waybill, Manifest, Credit...
• Tiếp nhận và xử lý booking: Nhận thông tin booking từ khách hàng/đại lý, làm việc với hãng tàu/hãng bay để lấy và xác nhận booking.• Thực hiện chứng từ và khai báo điện tử: Lập và hoàn thiện chứng...
Job Summary:We are looking for a detail- oriented and proactive Customer Service Executive to oversee daily logistics operations, ensuring smooth freight forwarding processes while handling...
Receive requests, feedback and Resolving complaints from customersMaintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.Receive PO from...
Công ty tnhh sản xuất thương mại dịch vụ tân tường khang
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Chăm sóc khách hàng quốc tế ( công việc chủ yếu):Tiếp nhận đơn hàng từ NV kinh doanh xuất khẩu và hỗ trợ nhân viên kinh doanh xuất khẩu chăm sóc khách hàng;Thường xuyên cập nhật thông tin đơn hàng,...
• Complete KPI while adhering to all processes and legal constraints.• Build and maintain customer relationships and improve customer retention through daily communication.• Communicate operational...
- Ensure the goods are shipped on time and quantity- Receive PO from customers and Manage orders.- Receive requests, feedback and Resolving complaints from customers- Respond to customer queries...
Job Overview:As a Customer Service Executive, you will be the voice of bTaskee- answering questions, resolving issues, and ensuring a smooth and positive experience for every user. You will interact...
Overseas Inquiries:- Handle daily communication with overseas agents/partners regarding rates, bookings, and shipment updates.- Provide accurate and timely feedback to internal teams and...
Đảm bảo sự hài lòng của khách hàng và phản hồi một cách chuyên nghiệp.Phối hợp với các phòng ban liên quan trong công ty để đảm bảo thông tin minh bạch và việc phối hợp với khách hàng được duy trì...
Công ty tnhh branch great bay shipping pte việt nam
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Submit booking, SI, make draft bill and release bill with carriersReport directly to CS managerContact oversea agents for import pre- alert or export orderCoordinate with customers & suppliers to...
Understand client’s needs and make appropriate proposal clients/ BD team in case approval neededPromote the products/services to clients, answer questions and concerns as they arise, respond to...
Coordinate with Sales, PD and Production team to supply the best goods and service to customers.Establish good customer service and supplier relationship.Co- ordinate with Shipping team for smooth...
Responsive to customer’s/ supplier’s feedback and complaints.Work closely Hong Kong Team for another tasks.Co- ordinate with Shipping team for smooth delivery and inventory management.Establish good...
Customer Support & CommunicationProvide accurate information regarding platform features, memberships, events, and merchandise.Handle daily customer inquiries through multiple channels (email, chat,...
Our partner is the largest online bus ticketing platform in Asia, with an extensive network of bus operators and a large base of satisfied customers, processing up to 250,000 transactions daily...
Notify about orders exceeding credit limits, request approval for orders exceeding credit limits, and process the orders againReporting by distributor and send outCommunicate with Distributor/Sales/...
- Update our internal databases with information about technical issues and useful discussions with customers.- Analyze and report product malfunctions (for example, by testing different scenarios...
• Work closely with the DP team to inform about out- of- stock items and the next order schedule of the supermarket so they can prepare the goods.• Receive and process return orders• Answering...
Booking ArrangementCheck the SOP, Incoterms, cost/ sell of the account, then contact to the relatives (salesperson/oversea station/agent) to get approval to move.Send the booking confirmation to...
- Work Location:District 1, HCMC- Monthly Salary:Negotiable- Promotes and conducts cooperative teamwork in assisting sales professionals and managers throughout the Company GROUP (worldwide) to...
Hướng dẫn khách hàng thủ tục nhận hàng nếu cần (liên hệ hãng tàu, lấy D/O, thu xếp thanh toán phí...);Phối hợp với hãng tàu, agent, sales và khách hàng để xử lý toàn bộ quy trình hàng nhập, đảm bảo...
Customer Service Executive performs general office clerical work, which may include customer service, basic word processing, data entry, sending and receiving documents, and other related...
• Receive orders based on customer information, then enter the SAP system, verify the order details, and send them back to the distributor for confirmation• Communicate with Distributor/Sales/ Trade...
