MÔ TẢ CÔNG VIỆC:SotaTek đang tìm kiếm Nhân viên Chăm sóc Khách hàng phụ trách hỗ trợ khách hàng (các bệnh viện, phòng khám) sử dụng hiệu quả phần mềm PAC (Picture Archiving and Communication System)...
Proactively update knowledge, regulations, and procedures related to customer service.Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and...
- Provide timely and professional customer support via live chat and email (inEnglish).- Write, update, and maintain Help Center documentation to ensure content isaccurate, up- to- date, and highly...
Key ResponsibilitiesOTA & Booking Management:Ensure booking information is synchronized accurately between internal systems and OTA platforms.Manage and update room listings on OTA (Online Travel...
KEY RESPONSIBILITIES:- Work with relevant stakeholders such as Bus Companies for fulfillment of tickets booked.- Document all interactions (calls, messages, emails) with customers and other...
Check and validate membership card information in the system; identify issues related to loyalty points or membership accounts and process point adjustment requests when necessary.Perform other...
We are a company based in Japan and Hanoi, with 10 years of experience in the IT start- up industry.Currently, we manage two products.Oreka.vn is our latest venture. Oreka is a marketplace platform...
Team Management:Provide coaching, training, and support to team members.Lead and manage the Global User Support (GUS) teamAssign tasks, manage resource capacity, and monitor team performance to meet...
Develop and manage a comprehensive guest- welcome schedule, overseeing all aspects of the customer&039;s visitAssist with internal administrative tasks related to overseas branches, fostering...
Phối hợp với các team khác để đóng góp vào mục tiêu chung của công ty.Hỗ trợ khách hàng bằng tiếng Anh chủ yếu qua kênh chat.Thu thập, cung cấp thông tin về insight khách hàng để phục vụ quá trình...
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Daily TasksData Collection: Gather detailed information about customer backgrounds.Information Comparison: Review traveler information against their payment details.Customer Interaction: Communicate...
Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and complaints.Update information promptly according to procedures, ensuring accurate and fast...
Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.Analyzes problems and develops solutions for customer needs using log...
Attends readiness training and non- technical training to ensure that they become proficient in support topics. Product/Process ImprovementAnalyzes problems and develops solutions for customer needs...
Job Description:Participate in regular online training sessions.Help customers set up and use BSS Commerce Shopify apps.Report common issues to the product team to help improve our apps.Keep...
Family Medical Practice’s growing team of dedicated physicians specialize in emergency & evacuation medicine, pediatrics, internal medicine, women’s health, orthopedics, and psychiatry, among...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
- Input order information into job management file for controlling productivity, revenue...- Create sample delivery or registration form (if the tests are subcontracted) basing on application...
Work with the management and HR regarding staff attendance, manpower planning, recruitment and selection, training program, staff evaluation and all personnel actions.Carry out the company...
About Avery DennisonAvery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance...
• Assist in monitoring content and ensuring compliance with platform guidelines (if applicable)• Handle inquiries, issues, and complaints with a customer- first mindset• Identify recurring issues and...
• Handle inquiries, issues, and complaints with a customer- first mindset• Analyze customer interactions and support data to uncover insights• Assist in monitoring content and ensuring compliance...
Job Description:Support customers with the installation, setup, and day- to- day usage of BSS Commerce Shopify apps.Keep customers informed with clear and timely updates on their tickets or...
Xử lý các trường hợp khiếu nại (nếu có), đảm bảo khách hàng có trải nghiệm mua sắm tốt nhấtTheo dõi tình trạng đơn hàng để kịp thời xử lý các vấn đề liên quan đến sản phẩm, đơn hàng và thanh toánGiải...
Job Description:Communicate technical issues to the development team and create follow- up tasks.Work with the product team to provide excellent customer supportReport common issues to the product...
Công ty hoạt động trên nền tảng liên lạc giao tiếp trong lĩnh vực y tế tuyển dụng :Số lượng : 01Vị trí : Customer Support (AI Denwa team)Địa điểm làm việc : Cầu Giấy – Hà NộiThời gian làm...
Location: Ho Chi Minh City, VietnamResponsibilitiesPosition: Customer Support (CS) (1)Type: Full- time | Start: ASAP• Assist with CS operation processes• Support issue tracking and basic customer...
The Help Desk in Lab plays a critical role in ensuring positive customer experiences by providing support, handle, and assistance to Customer – Clinic & Hospitals (C&H) for Laboratory...
ResponsibilitiesWe’re looking for a customer- oriented Customer Support Specialist to support our clients with excellent customer service while managing high- severity issues. You’ll be proactive in...
Ensure compliance with company service standards and quality guidelinesCoordinate with internal teams to handle escalations and complex casesSupport customers with inquiries related to bookings,...
