- Coordinate closely with internal departments to ensure smooth shipment handling and high- quality customer service.- Check and negotiate rates with shipping lines/overseas agents to obtain the...
Receive and respond to customer’s feedback.Shift 2: 4 AM – 12 AMAssist other departments within the company as needed.Working HoursIdentifying and assessing customer needs to achieve...
Goal:Independently managing complex complaints with higher levels of uncertainty and provide advice to customers and organization regarding product reliability and handling.Follow up on customer...
Customer Support (30%)· Prepare, improve guideline for users· Collect feedback from customers via multiple channel, transfer and follow up request with the relevant teams for continuous improvement.·...
Lead Management & Enquiry Handling• Follow up consistently with warm and cold leads to maximize conversion.• Qualify leads by understanding tenant preferences (budget, location, move- in date,...
- Control debt and payment, collection of outstanding payments- Document control and comply with SOP- Review Quotation and close invoices- Revenue report release- Review and propose training...
Family Medical Practice’s growing team of dedicated physicians specialize in emergency & evacuation medicine, pediatrics, internal medicine, women’s health, orthopedics, and psychiatry, among...
• Work closely with the DP team to inform about out- of- stock items and the next order schedule of the supermarket so they can prepare the goods.• Receive and process return orders• Answering...
Booking ArrangementCheck the SOP, Incoterms, cost/ sell of the account, then contact to the relatives (salesperson/oversea station/agent) to get approval to move.Send the booking confirmation to...
• Handle customer’s complaint , coordinate returns, credit and replacement includes sample preparation. Assist with new customer and vendor accreditation.• Maintain excellent coordination with...
- Work Location:District 1, HCMC- Monthly Salary:Negotiable- Promotes and conducts cooperative teamwork in assisting sales professionals and managers throughout the Company GROUP (worldwide) to...
OverviewWe are seeking a highly motivated individual to join our team as a Customer Service & Escalation Specialist- Chinese/Mandarin. In this role, you will work across a range of support...
Handle customer complaints and collaborate with the Customer Service Manager to implement service improvements.Travel for business as required.Track shipments and proactively address potential...
- Input order information into job management file for controlling productivity, revenue...- Create sample delivery or registration form (if the tests are subcontracted) basing on application...
Reviews issues and contacts customers to understand issues.Collaborates on cross- team and cross- product technical issues by working with resources from other groups as needed to resolve moderately...
- Update our internal databases with information about technical issues and useful discussions with customers.- Analyze and report product malfunctions (for example, by testing different scenarios...
MÔ TẢ CÔNG VIỆCChịu trách nhiệm quản lý và tối ưu hóa toàn bộ quy trình chăm sóc khách hàng (CS) và hoàn tất đơn hàng. Đảm bảo hiệu suất cao, chất lượng dịch vụ đồng đều và hiệu quả vận hành, cải...
Nhận và theo dõi đơn hàng từ khi bắt đầu đến khi xuất./Receive inquiries and track orders from start to finish.Nhận và theo dõi đơn hàng từ khi bắt đầu đến khi xuất./Receive inquiries and track...
Co- ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...Co- ordinary with internal teams to ensure customer&039;s...
Support in sending Birthday Cards to valued customers.Control consultation regarding customers’ Q&A on fanpage, youtube.Update new products, promotion, TVC, Clip...on fanpage, youtube,…Key in...
Hướng dẫn khách hàng thủ tục nhận hàng nếu cần (liên hệ hãng tàu, lấy D/O, thu xếp thanh toán phí...);Phối hợp với hãng tàu, agent, sales và khách hàng để xử lý toàn bộ quy trình hàng nhập, đảm bảo...
Customer Service Executive performs general office clerical work, which may include customer service, basic word processing, data entry, sending and receiving documents, and other related...
Ensure effective communication and follow- up between internal departments, Sales and customer.Receive ladip request from customer/ Sales department.Summary information and key in to ERP system,...
• Record customer feedback and report on a daily basis.• Receive and answer the phone (if any) and transfer it to the relevant department.• Welcome guests to the mall and guide them to the necessary...
* Authority &Responsibility:- Responsible for customer service within the Sales Department and ensuring the company or corporation delivers the highest level of customer service possible.- The...
To be responsible for inventory management (inbound and outbound), and coordinate quarterly stocktaking as well as documentation.Other tasks assigned by Line manager.To be responsible for customer...
ABOUT BINCGMoreover, we work with a wide range of corporate clients and individuals across the US- UK, Europe, and Asia.BIN Corporation Group has headquarters in Vietnam and offices in Hongkong,...
VUI LÒNG NỘP HỒ SƠ CV BẰNG TIẾNG HÀN VÀ TIẾNG VIỆTYour role & responsibilitiesDevelopment Tools, Frameworks and Libraries, APIs and Web Services, Cloud Services, Testing and Quality AssuranceBenefits...
Adapt to new responsibilities and challenges as they arise.Oversee the activities of BPO partners to ensure they adhere to company processes and standards.Execute additional tasks as assigned by the...
