esponsible for mapping as- is and to- be process,analysing specific metrics, designing new processes and transforming existingones, suggesting improvements for process transformation. The ideal candidate must be comfortable navigating complexity, possess exceptional stakeholder management skill, while having improvement and data- driven mindset.
An exciting challenge to drive efficiency and create impactful value across MoMo.
This role is r
What you will do
Assess business requirements and make evidence- based recommendations to support process improvements;
Work closely with relevant stakeholders to identify and analyse related business processes and workflows;
Identify metrics/KPIs/checkpoint to monitor process performance, risks and continue improve process as an ongoing basis;
Examine best practices and technological developments that can help to streamline processes to help businesses perform more efficiently;
Research and conduct site observations and user interviews to identify the tools, methods, and personnel needed for effective processes;
Maintain a high- level view to identify strategic processes that have direct impact to business and/or resolve systematic pain points;
Provide training to stakeholders to ensure compliance and implementation of the designed processes;
Continuously create opportunities to standardise and optimise existing processes.
Develop clear and detailed process maps and written procedures;
Participate in the problem resolution;
What you will need
1+ year in team leadership position;
Experience in business process modelling and/or business analysis in Fintech, E- commerce, or innovative banks;
5+ years of experience in business processes, compliance, change management, or business transformation, etc.;
Big picture, strategic thinking, with great attention to details;
Experience with SOX compliance is a Plus.
Aptitude for data analysis and great business acumen;
Knowledge of BPMN;
Exceptional skill in stakeholder management, must be comfortable working across teams with high complexity and ambiguity;
