IT Operations Specialist Hung Yen location

Job Description
We are seeking a dedicated and skilled IT Support Specialist to manage and support the organization’s IT infrastructure, including end- user devices, network systems, and peripherals at our warehouse. The ideal candidate will play a crucial role in maintaining smooth IT operations and providing exceptional support to internal staff and external offices.
Responsibilities

Assist in gathering information during network or system incidents.
Provide online support for operational postal branches.
Guide staff in using basic IT devices, software, and equipment.
Issue and retrieve IT equipment for end- users.
Configure and maintain IT equipment including PCs, laptops, printers, projectors, meeting room devices, and other peripherals.
Support internet- related issues for offices, postal branches, and warehouses.
Manage and resolve issues with cameras and surveillance systems at postal branches.
Receive and assist end- users and postal staff with IT- related issues.
Perform regular IT inspections at office sites, postal branches, and warehouses based on the manager&039;s checklist.
Track and update IT asset status regularly.

Yêu cầu công việc

Location
Residence/hometown in Hung Yen or ability to move to Hung Yen to work (onsite).
Required Experience/Skills

Preference for candidates with at least 1- 2 years of experience in an IT Helpdesk or similar technical support roles.
Knowledgeable in configuring cameras and recorders (DVR/NVR).
Proficient in installing and configuring operating systems (Windows, macOS) and common office applications (Microsoft Office, Google Workspace).
Basic knowledge of networking (LAN, WAN, Wi- Fi).
Experience with remote support tools is an advantage.
Proficient in configuring basic routers (VNPT, Viettel, Draytek, etc.).

Soft Skills
Education Graduated from a college or higher degree in Information Technology or related fields.

Commitment to continuous learning and professional development.
Strong problem- solving mindset.
Ability to work in a dynamic, fast- paced environment.

Participate in 100% of Insurance on monthly salary.
Working at Top 3 Logistic Companies in Vietnam.
Review salary 2 times per year.
13th- month salary; Performance bonus and KPI bonus.
100% salary on probation.
Healthcare Insurance for employees and a periodical health check annually.

Cập nhật gần nhất lúc: 2025-01-16 17:20:02