Customer Service ( E-Commerce, Global Market)

Coordinate with the Tech Support team to deploy services for customers.
Collect customer reviews about service quality.
Acknowledging and resolving customer complaints.
Capture customer requirements, answer product and service questions; and suggest information about other products and services.

Experience in customer service, basic IT knowledge, and an e- commerce website is an advantage.
Self- study, independent work, and good teamwork skills
Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750
Willing to engage in more work shifts

Income: Basic Salary: 9.000.000- 15.000.000 VND/month + Bonus KPI + Allowance
Bonus for Tet holidays, 13th- month salary, and good performance.
Enhance communication skills and presentation skills
Computers are available or a depreciation cost of VND200,000 is provided for a personal laptop/month. The monthly parking fee is covered.
Receive a satisfactory salary based on actual working performance. Flexible pay raises for good working results.
Improve English skills: Writing and reading.

Cập nhật gần nhất lúc: 2024-11-14 06:50:02