Windows Customer Support Engineer

Responsibilities:
• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft- never put customer PII at risk.
• Sticks to service responsibilities to reach high performance standards.
• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
• Produce high- quality documentation and distribute it to the appropriate team members and technical lead.

• Have at least 1 year&039;s working experience in Global customer- facing roles.
• Excellent spoken English is a must.
• Excellent customer service skills
• Passion and desire to develop in the IT industry.

Chăm sóc sức khoẻ
Annual Health Checkup
12 days of annual leave, 8 days of sick leave
Competitive salary depending on experience
For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
90% contribution of the gross salary to social insurance from the company side
Khác
Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of D
Nghỉ phép có lương
Full salary during the probationary period

Cập nhật gần nhất lúc: 2024-12-05 23:55:02