SUMMARY OF RESPONSIBILITY:- Informing the CM of any problems with the lifts immediately.- Ensuring that all billing (e.g. for teas and coffees) are filled out immediately and accurately in your...
Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.Làm báo cáo công việc hằng ngày, hằng tuần, báo cáo sản lượng và tự đánh giá KPI hằng thángTheo dõi sát các đơn...
Key ResponsibilitiesMonitor and report on key KPIs related to CS and operations, such as response time, customer satisfaction rate, order completion rate, and complaint resolution metrics, directly...
Dp systems electronic mechanical technology vietnam co. ltd
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Supporting to customers, aiming to ensure their satisfaction and resolve any issues or concerns. Interacting with customers through various channels.A Customer Service Representative (CSR) manages...
Deduct the promotion amount for the Distributor on time and accuracy.Monitor and assess OOS (Out of Stock) daily, track returns following promotional programs, check report 105, verify orders that...
Prepare reports and maintain service standards.Promote and sell resort services and activities.Handle guest requests and coordinate departments.Welcome guests and provide resort information.Support...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).- Other duties as requested by team leader/ CS Supervisor.- Input order information into job...
• Complete KPI while adhering to all processes and legal constraints.• Build and maintain customer relationships and improve customer retention through daily communication.• Communicate operational...
- Issue DN/CN to agent and other extra internal docs (included shipment P&L sheet)- Issue HBL, SI for MBL- Pre alert to agent- Receive docs and cargo details from warehouse operation staff and...
I/ Mô tả công việc- Ghi nhận, theo dõi các vấn đề phát sinh trong quá trình giao nhận với đơn vị đối tác (đơn dừng vận chuyển, mất hàng, đơn bị hỏng, mất cắp,...)- Ghi nhận thông tin phản hồi của...
About the CompanyAIRR Labs is a fast- growing E- commerce & Social Commerce enabler in Southeast Asia, helping brands accelerate growth across platforms such as Shopee, Lazada, and TikTok. We...
Support in sending Birthday Cards to valued customers.Manage and update product information into CRM systemSupport in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.Do CS Weekly...
Well cooperate with customs broker/trucking company/warehouseCreated job Number and place booking on time, input GP data at the same time, have observantly sense for space problem, make sure overseas...
Customer Support & CommunicationProvide accurate information regarding platform features, memberships, events, and merchandise.Handle daily customer inquiries through multiple channels (email, chat,...
· Review and improve customer service processes to enhance efficiency and client satisfaction· Prepare weekly/monthly reports on customer service performance· Build and maintain strong relationships...
With nearly 25 years of establishment and development, DC Technology Company (founded in 2000) and PMAC Joint Stock Company (founded in 2020) have become leading companies in providing comprehensive...
Vai trò & trách nhiệm:- Đóng vai trò hỗ trợ nòng cốt cho bộ phận Chăm sóc khách hàng trong việc duy trì kếtnối và đảm bảo sự hài lòng của khách hàng.- Chịu trách nhiệm thực thi các tác vụ vận...
GTV TUYỂN DỤNG – CỘNG TÁC VIÊN / NHÂN VIÊN TUYỂN DỤNGGTV – Gate to Viet Nam được thành lập năm 2020 với sứ mệnh trở thành “cánh cửa” kết nối Việt Nam với thế giới, đồng thời hỗ trợ doanh nghiệp trong...
- Input order information into job management file for controlling productivity, revenue...- Create sample delivery or registration form (if the tests are subcontracted) basing on application...
Reviews issues and contacts customers to understand issues.Collaborates on cross- team and cross- product technical issues by working with resources from other groups as needed to resolve moderately...
Co- ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...Co- ordinary with internal teams to ensure customer&039;s...
Nhận và theo dõi đơn hàng từ khi bắt đầu đến khi xuất./Receive inquiries and track orders from start to finish.Nhận và theo dõi đơn hàng từ khi bắt đầu đến khi xuất./Receive inquiries and track...
- Nhận thông tin lô hàng vận chuyển yêu cầu báo giá, kiểm tra giá với hãng tàu/FWD/NCC lấy giá đầu vào cạnh tranh- Làm chứng từ lô hàng, theo dõi, xử lý vấn đề phát sinh trong quá trình giao nhận...
MÔ TẢ CÔNG VIỆCChịu trách nhiệm quản lý và tối ưu hóa toàn bộ quy trình chăm sóc khách hàng (CS) và hoàn tất đơn hàng. Đảm bảo hiệu suất cao, chất lượng dịch vụ đồng đều và hiệu quả vận hành, cải...
- Update our internal databases with information about technical issues and useful discussions with customers.- Analyze and report product malfunctions (for example, by testing different scenarios...
[DISTRICT 12]- CUSTOMER SERVICES (APP TRAVEL)JOB DESCRIPTION:- Providing accurate, valid, and complete information by using the right tools, methods, and processes.- Liaising between guests and...
Understand client’s needs and make appropriate proposal clients/ BD team in case approval neededPromote the products/services to clients, answer questions and concerns as they arise, respond to...
- Close settlement: input into internal system, checking cost buy and sell- Updates excel file to follow (H. B/L No, INV No, ETA, F.Dest ATA, OFT, trucking price, other fee, Truck test…….)- ...
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...
