As the Guest Service Agent, you will be responsible for performing the following tasks to the highest standards:Promote Hilton Honours and its associated benefits to guests who are not already...
Collaborate with other departments to ensure a seamless guest experience.Assist with administrative tasks, including data entry and correspondence.Maintain current knowledge of hotel services, local...
• Chào đón khách niềm nở; thực hiện thủ tục check- in và check- out nhanh chóng, chính xác.Warmly greet guests and handle efficient check- in and check- out processes.• Xử lý yêu cầu và thắc mắc của...
• To be able to check- in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.• To be responsible for the efficient...
Marriott da nang resort & spa non nuoc beach villas
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Operating switchboard and assisting with inquiries.Greeting and thanking guests in a sincere, friendly manner.Complying with hotel procedures and safety policies.Anticipating and addressing...
Take necessary action in response to customer requests and complaintsHandle guest’s requests, or escalate to higher levels and/or related departments when need itReceive a deposit for the...
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation• When on night shift, checks night report,...
Key ResponsibilitiesThe Front Desk Officer is the first point of contact for guests, responsible for delivering a warm, professional, and seamless guest experience throughout the stay.Job...
- Ensure that all guests are made to feel comfortable and welcome in a genuine warm way at all times.- Ensure that all operating tools and equipment are in a good working condition.- Ensure the...
Perform check- in and check- out procedures accurately and efficiently.Maintain accurate records and reports as required by management.Provide information about hotel facilities, services, and local...
- Hướng dẫn, giúp đỡ khách trong suốt quá trình thực hiện thủ tục nhận, trả phòng…- Giải quyết phàn nàn của khách và báo cáo cho cấp trên những trường hợp ngoài quyền hạn xử lý.- Tiếp nhận, xử lý...
Be familiar with other Melia Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Melia HotelsKeeps abreast of all...
Englishactivation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).Under guidance, training, and supervision of the Butler team....
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and...
Thực hiện các công việc hành chính liên quan của bộ phận.Hỗ trợ thông tin giải quyết gia hạn thị thực cho khách hàng.Thực hiện các thủ tục check in, check out, đăng ký tạm trú cho khách đến lưu trú...
Follow hotel policies and maintain a professional appearance.Support teamwork and ensure excellent guest satisfaction.Provide information about hotel services, amenities, and local...
Thực hiện mọi việc trong khả năng có thể nhằm đem lại sự hài lòng tối đa cho khách hàng / Does everything possible to ensure that the guests depart the hotel with a high level of satisfactionDuy trì...
This is a full- time, on- site role for a Front Desk Agent located in No. 5 Huu Nghi Avenue, Vietnam- Singapore Industrial Park (VSIP1), Binh Hoa Ward, Thuan An, Ho Chi Minh City,...
- Ngoại hình ưa nhìn, trung thực, nhanh nhẹn, có khả năng làm việc độc lập , chịu được áp lực và có kỹ năng giao tiếp tốt.- Yêu cầu bằng cấp: Trung cấp, Cao đẳng, Đại học.- Ngoại ngữ: Tiếng Anh...
MISSION | SỨ MỆNHThe position promotes a culture of trust, integrity, respect, and service excellence in alignment with Meliá’s values and brand standards.Vị trí này góp phần xây dựng văn hóa làm...
Provide information about hotel services, amenities, and local attractions.Handle payments, billing, and maintain accurate records.Organize, confirm, and process guest check- ins/check- outs and room...
POSITION SUMMARYSpeak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.Enter Marriott Rewards...
Receive and assist VIP guests in their registration upon check in and arrange guest amenities to be delivered to their room accordingly to the standardAssign the tasks for Guest Services Team every...
