- Manage customer accounts, oversee the progress and costs of development projects.- Receive inquiries, clarify requirements, and maintain communication with customers throughout project...
Contract:For both new customer & Existing customerEnsure contract renewals are performed in timely fashion – coordinate with Owner Account and Operation manager for support if requiredSupport product...
Công ty tnhh giao nhận vận tải biển và thương mại m&t
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- Liên hệ với khách hàng của công ty nhận booking, thông tin lô hàng, đặt chỗ ( booking space ) các hãng tàu hoặc hãng hàng không cho các lô hàng.- Liên hệ với đại lý nước ngoài, xin báo giá, làm...
- Ensure the best customer experience, respond quickly and professionally.- Receive and process customer requests via phone, email, chat and text messages.- Work in one of the following languages:...
Key ResponsibilitiesGuest Experience & Front- of- House ServiceThe Hostess / Customer Service Associate is the first point of contact for our guests. This role is essential in creating a...
Build and update customer and overseas agent SOPs.Maintain strong relationships with existing clients and support business growth with new ones.Supervise, assign tasks, and evaluate performance of CS...
SUMMARY OF RESPONSIBILITY:- Informing the CM of any problems with the lifts immediately.- Ensuring that all billing (e.g. for teas and coffees) are filled out immediately and accurately in your...
Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.Làm báo cáo công việc hằng ngày, hằng tuần, báo cáo sản lượng và tự đánh giá KPI hằng thángTheo dõi sát các đơn...
Key ResponsibilitiesMonitor and report on key KPIs related to CS and operations, such as response time, customer satisfaction rate, order completion rate, and complaint resolution metrics, directly...
Dp systems electronic mechanical technology vietnam co. ltd
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Supporting to customers, aiming to ensure their satisfaction and resolve any issues or concerns. Interacting with customers through various channels.A Customer Service Representative (CSR) manages...
Deduct the promotion amount for the Distributor on time and accuracy.Monitor and assess OOS (Out of Stock) daily, track returns following promotional programs, check report 105, verify orders that...
Prepare reports and maintain service standards.Promote and sell resort services and activities.Handle guest requests and coordinate departments.Welcome guests and provide resort information.Support...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).- Other duties as requested by team leader/ CS Supervisor.- Input order information into job...
• Complete KPI while adhering to all processes and legal constraints.• Build and maintain customer relationships and improve customer retention through daily communication.• Communicate operational...
- Issue DN/CN to agent and other extra internal docs (included shipment P&L sheet)- Issue HBL, SI for MBL- Pre alert to agent- Receive docs and cargo details from warehouse operation staff and...
I/ Mô tả công việc- Ghi nhận, theo dõi các vấn đề phát sinh trong quá trình giao nhận với đơn vị đối tác (đơn dừng vận chuyển, mất hàng, đơn bị hỏng, mất cắp,...)- Ghi nhận thông tin phản hồi của...
About the CompanyAIRR Labs is a fast- growing E- commerce & Social Commerce enabler in Southeast Asia, helping brands accelerate growth across platforms such as Shopee, Lazada, and TikTok. We...
Support in sending Birthday Cards to valued customers.Manage and update product information into CRM systemSupport in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.Do CS Weekly...
Well cooperate with customs broker/trucking company/warehouseCreated job Number and place booking on time, input GP data at the same time, have observantly sense for space problem, make sure overseas...
Công ty cổ phần kết nối nhân lực worklink việt nam
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📌 Nơi làm việc: KCN Vsip 2- Bình Dương📌 Có xe đưa rước từ Quận 1, theo trục quốc lộ 13📌 Công ty sắp chuyển về Vsip 3- Bình Dương (Dự kiến 10/2026)📌 Thời gian làm việc: 8h- 17h, Thứ 2- Thứ 6- ...
Customer Support & CommunicationProvide accurate information regarding platform features, memberships, events, and merchandise.Handle daily customer inquiries through multiple channels (email, chat,...
· Review and improve customer service processes to enhance efficiency and client satisfaction· Prepare weekly/monthly reports on customer service performance· Build and maintain strong relationships...
With nearly 25 years of establishment and development, DC Technology Company (founded in 2000) and PMAC Joint Stock Company (founded in 2020) have become leading companies in providing comprehensive...
Vai trò & trách nhiệm:- Đóng vai trò hỗ trợ nòng cốt cho bộ phận Chăm sóc khách hàng trong việc duy trì kếtnối và đảm bảo sự hài lòng của khách hàng.- Chịu trách nhiệm thực thi các tác vụ vận...
Trách nhiệm chính:- Phối hợp với các phòng ban liên quan để xác định các điểm cần cải tiến, xây dựng giải pháp phù hợp và theo dõi quá trình triển khai nhằm đảm bảo hiệu quả thực hiện.- Cập nhật,...
Scope of WorkHandle customer inquiries via calls, email, chat, and messaging channels.Resolve customer issues, provide accurate information, and ensure a positive service experience.Stay updated on...
- Input order information into job management file for controlling productivity, revenue...- Create sample delivery or registration form (if the tests are subcontracted) basing on application...
Reviews issues and contacts customers to understand issues.Collaborates on cross- team and cross- product technical issues by working with resources from other groups as needed to resolve moderately...
Co- ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...Co- ordinary with internal teams to ensure customer&039;s...
Nhận và theo dõi đơn hàng từ khi bắt đầu đến khi xuất./Receive inquiries and track orders from start to finish.Nhận và theo dõi đơn hàng từ khi bắt đầu đến khi xuất./Receive inquiries and track...
