Key ResponsibilitiesOTA & Booking Management:Ensure booking information is synchronized accurately between internal systems and OTA platforms.Manage and update room listings on OTA (Online Travel...
Công ty tnhh branch great bay shipping pte việt nam
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Submit booking, SI, make draft bill and release bill with carriersReport directly to CS managerContact oversea agents for import pre- alert or export orderCoordinate with customers & suppliers to...
Dp systems electronic mechanical technology vietnam co. ltd
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Supporting to customers, aiming to ensure their satisfaction and resolve any issues or concerns. Interacting with customers through various channels.A Customer Service Representative (CSR) manages...
SUMMARY OF RESPONSIBILITY:- Informing the CM of any problems with the lifts immediately.- Ensuring that all billing (e.g. for teas and coffees) are filled out immediately and accurately in your...
Key ResponsibilitiesMonitor and report on key KPIs related to CS and operations, such as response time, customer satisfaction rate, order completion rate, and complaint resolution metrics, directly...
Key ResponsibilitiesGuest Experience & Front- of- House ServiceThe Hostess / Customer Service Associate is the first point of contact for our guests. This role is essential in creating a...
Build and update customer and overseas agent SOPs.Maintain strong relationships with existing clients and support business growth with new ones.Supervise, assign tasks, and evaluate performance of CS...
- Ensure the best customer experience, respond quickly and professionally.- Receive and process customer requests via phone, email, chat and text messages.- Work in one of the following languages:...
Deduct the promotion amount for the Distributor on time and accuracy.Monitor and assess OOS (Out of Stock) daily, track returns following promotional programs, check report 105, verify orders that...
Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.Làm báo cáo công việc hằng ngày, hằng tuần, báo cáo sản lượng và tự đánh giá KPI hằng thángTheo dõi sát các đơn...
MJ Art Group Co., Ltd. is currently the owner of BIDU, an e- commerce platform specializing in fashion and beauty. With a mission to elevate the standards of fashion and beauty shopping in Vietnam,...
Update information promptly according to procedures, ensuring accurate and fast information delivery.Proactively update knowledge, regulations, and procedures related to customer service.Receive and...
GIỚI THIỆU CÔNG TY Địa điểmHà NộiRework là công ty B2B SaaS, thành lập vào năm 2021, được phát triển từ đội ngũ cốt lõi từng xây dựng Base.vn – nền tảng quản trị doanh nghiệp hàng đầu Việt Nam với...
- Theo dõi, thông báo, cập nhật tình trạng vận chuyển hàng hóa cho khách hàng, đại lý.- Phối hợp với các phòng ban xử lý nhanh chóng và hiệu quả các yêu cầu của khách hàng trong việc lấy booking,...
Thông tin chungBộ phận: Vận hành / Customer ServiceĐịa điểm làm việc: Văn phòngThời gian làm việc: Giờ hành chính (có thể linh động theo lô hàng)Mục tiêu công việcĐảm bảo chăm sóc, theo dõi và xử lý...
• Manage and control costs associated with development projects.• Collaborate with internal departments to ensure customer requests are addressed professionally and in a timely manner.• Manage...
Văn phòng bán vé hãng hàng không singapore tại việt nam
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The Temporary Customer Services Agent (TCSA) is responsible and accountable for the day- to- day punctuality and smooth operations of inbound and outbound flights at Hanoi airport. Key tasks...
- Manage customer accounts, oversee the progress and costs of development projects.- Receive inquiries, clarify requirements, and maintain communication with customers throughout project...
Công ty tnhh giao nhận vận tải biển và thương mại m&t
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- Liên hệ với khách hàng của công ty nhận booking, thông tin lô hàng, đặt chỗ ( booking space ) các hãng tàu hoặc hãng hàng không cho các lô hàng.- Liên hệ với đại lý nước ngoài, xin báo giá, làm...
Contract:For both new customer & Existing customerEnsure contract renewals are performed in timely fashion – coordinate with Owner Account and Operation manager for support if requiredSupport product...
Check and validate membership card information in the system; identify issues related to loyalty points or membership accounts and process point adjustment requests when necessary.Perform other...
Assist Customer Service & Autotint Manager in/Hỗ trợ Customer Service & Autotint Manager trong việc:Customer Services:- Ensure all customer service requests are received and completed (technical...
• Review issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and...
As the local subsidiary of one of the largest securities companies in Korea, we pride ourselves as one of the most active and dynamic companies in Vietnam’s growing capital market since 2010. We...
Contact with Japanese customers for consulting company service via email, phoneOn- site cargo survey voand make quotationMaking documents for import / export operations for customersSupervise packing...
Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledgeManage key insights, follow up team&039;s...
Primary Objectives• Simplify process, procedures to enhance service quality to bring the best customer experience.• Monitor/ Observe customer service activities national wide including Customer...
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...
With nearly 25 years of establishment and development, DC Technology Company (founded in 2000) and PMAC Joint Stock Company (founded in 2020) have become leading companies in providing comprehensive...
