Prepare and submit regular reports on booking performance to the line manager.Receive and handle service booking requests from B2B clients (travel agencies, corporate partners, etc.).Ensure accurate,...
Key Responsibilities:Reservations Management:Supervise and coordinate daily reservation operations.Handle group bookings, corporate accounts, and special requests.Monitor room availability and ensure...
Sử dụng thành thạo hệ thống Opera liên quan đến nghiệp vụ bộ phận đặt phòng.Phối hợp với các bộ phận liên quan như Bộ phận Lễ tân và Bộ phận Buồng phòng để đảm bảo mọi yêu cầu đặc biệt của khách hàng...
Demonstrate a high level of customer service at all timesAssist other departments, as necessaryMaximize room occupancy and use up- selling techniques to promote hotel services and...
Tổng quan công việcReservation Executive là người giữ vai trò quan trọng trong hành trình trải nghiệm đầu tiên của khách – nơi mỗi cuộc gọi, mỗi email và mỗi yêu cầu đặt phòng đều được xử lý với sự...
Supervise and coordinate the activities of the reservations teamResolve guest complaints or booking issues with professionalism and urgencyCollaborate with Sales, Revenue, and Front Office teams to...
Keep up to date and communicate hotel marketing directions and promotions.Be fully aware at all times of the sales strategy, rates, and booking status of the hotel, and ensure timely and accurate...
Reservation Handling• Provide accurate information on room types, rates, availability, promotions, and hotel services.• Enter and update all reservation details in the PMS/CRS system accurately and...
‑ Quản lý đặt phòng: Giám sát hoạt động đặt phòng qua điện thoại, email, website và OTA.Reservation Management: Supervise reservation activities via phone, email, website, and OTA channels.‑ Đảm bảo...
JOB SUMMARY:- Handle all property’s bookings (short and long stay) timely, accurately and according to set policies to ensure quality of service and smooth running operationsMAJOR DUTIES &...
Reservation Operations Management• Ensure consistent application of rates, packages, and promotions.• Monitor room inventory and allotments in collaboration with Revenue Management and Sales.•...
Chi nhánh công ty tnhh thanh lễ - khách sạn the mira
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Masters the room product in terms of room configuration, layout, physical attributes, rate, benefits, amenities and all F&B outlets.To perform his/her duties in accordance with the Hotel internal...
Nhaan resort & spa hoi an tapestry collection by hilton
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The Reservations Agent is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro- active selling and up- selling techniques.If you...
Coordinate with Sales and Operation teams to ensure smooth tour executionManage and supervise hotel reservation operations for both group and individual bookings with hotel partners to negotiate...
Confirm, modify, and cancel reservations as requested by guestsHandle special requests such as early check- in, late check- out, or room preferencesProvide information on room types, rates, packages,...
• Monitor daily arrivals by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honoured.• To attend hotel events, daily shift briefings and training...
Assist in handling guest concerns and escalate issues when needed.Support coordination for bookings, pick- up, and drop- off.Assist in handling hotline calls and guest requests; learn to check...
AIR CARGO RESERVATION TEAM LEADER(This position will work for Air Cargo sector- GSA/GSSA Service)JOB DESCRIPTIONKey Responsibilities: Revenue Growth and Air Cargo Customer ManagementBusiness...
- Ensures the quality of daily incoming Reservations and the arrival Reservations to provide guests the best expected service and avoid problems happened caused of lacking/missing information in the...
Handle reservation enquiries via phone and email.Maximize room occupancy and sales opportunities.Manage deposits, allotments and VIP bookings.Handle complaints and special requests promptly.Input...
What You Will Do• Coordinate with F&B and front- of- house teams to ensure smooth service.• Record guest details accurately and confirm reservation information.• Update and manage reservations in...
To be responsible for any miscellaneous duties assigned by the Front Office Manager or Revenue Manager/Reservation Manager.Follow up group booking by: Cutoff date, deposit, room list, payment on...
Job OverviewThis role ensures reservation processes follow hotel standards while supporting inventory control and coordinating closely with Front Office, Sales, and Revenue teams.The Assistant...
Main tasksReserve booking as required by the Sales Department- Update suppliers’ amendment and inform concerning departments: Sales, Contracting, Marketing, and Production- Conduct monthly payable...
