Maintaining high standards of data quality through regular data cleansing activities.Manage all reservation requests, changes, and cancellations in compliance with the hotel’s business strategy.Able...
Nhaan resort & spa hoi an tapestry collection by hilton
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The Reservations Agent is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro- active selling and up- selling techniques.If you...
Chi nhánh công ty tnhh thanh lễ - khách sạn the mira
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Masters the room product in terms of room configuration, layout, physical attributes, rate, benefits, amenities and all F&B outlets.To perform his/her duties in accordance with the Hotel internal...
Keep up to date and communicate hotel marketing directions and promotions.Be fully aware at all times of the sales strategy, rates, and booking status of the hotel, and ensure timely and accurate...
Sử dụng thành thạo hệ thống Opera liên quan đến nghiệp vụ bộ phận đặt phòng.Phối hợp với các bộ phận liên quan như Bộ phận Lễ tân và Bộ phận Buồng phòng để đảm bảo mọi yêu cầu đặc biệt của khách hàng...
Confirm, modify, and cancel reservations as requested by guestsHandle special requests such as early check- in, late check- out, or room preferencesProvide information on room types, rates, packages,...
• Monitor daily arrivals by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honoured.• To attend hotel events, daily shift briefings and training...
What You Will Do• Coordinate with F&B and front- of- house teams to ensure smooth service.• Record guest details accurately and confirm reservation information.• Update and manage reservations in...
OBJECTIVE OF THE POSITION:Efficient and knowledgeable coordination of all tasks and duties in the Reservations department in order to ensure error- free and productive work sequences and guest...
Handle reservation enquiries via phone and email.Maximize room occupancy and sales opportunities.Manage deposits, allotments and VIP bookings.Handle complaints and special requests promptly.Input...
Follows up the administration of reservations very thoroughly, making check- in operations easierAssist Sales and Conference Services when specific questions arise regarding groupsHandles...
Job Description• Prepare sales- related documents throughout the sales process (e.g., proposals, contract…) and ensure they are completed accurately and on time.• Generating reports, preparing...
Technical responsibilities / Trách nhiệm kỹ thuật· To handle all group tours/ conventions from the initial blockage to the roominglists.· To manage telephone, fax and email enquiries in a prompt and...
Job DescriptionFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company...
Job SummaryReservation Agent is responsible for handling all room reservation inquiries, bookings, and requests with efficiency, accuracy, and a warm professional manner. This role serves as the...
Be in charge of all accommodation bookings.Provide hotel facilities information and use telephone sales skills to encourage guests to reserve accommodation.Perform other duties as assigned by Manager...
Duties and responsibilitiesFinancial returns: Be responsible for saving hotel asset/ energy/ water/ chemical and propose the saving ideas to Report Lost and Found immediately to Security Promote...
Handle all reservation inquiries by phone, email, or online platforms promptly and professionally.Process new reservations, cancellations, and modifications accurately.Maintain up- to- date records...
Be active in Company’ activities to build the solidary of company.Follow “upselling” techniques and sales strategies in order to maximize company revenue.Update the stop sales at hotels into SAMO...
- Giải đáp các thắc mắc, xử lý các yêu cầu hủy, thay đổi của khách hàng- Xác nhận và cập nhật thông tin đặt phòng vào hệ thống phần mềm- Tiếp nhận và xử lý các yêu cầu đặt phòng từ các kênh OTA,...
Maximizes hotel revenue through effective up- selling of room types and hotel services.Minimizes no- shows by reconfirming arrivals and checking for duplicate reservations.Follows up on all guest...
Quản lý thông tin đặt phòng: Cập nhật, điều chỉnh, hủy booking; đảm bảo thông tin đầy đủ, chính xác; theo dõi overbooking, no- show, early departure.Dịch vụ khách hàng: Tư vấn thông tin phòng/dịch...
Chi nhánh garrya mù cang chải - công ty cổ phần phát triển du lịch xanh minh đức
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Mô tả công việc Receive and process hotel reservations via phone, email, OTA, TA... flexibly in selling available rooms, ensuring reservation requests are processed within 24 hours.Tiếp nhận và xử lý...
- Receive and process all reservation requests via phone, email, OTA, or other channels./Tiếp nhận và xử lý tất cả yêu cầu đặt phòng qua điện thoại, email, OTA hoặc các kênh khác.- Enter and update...
The Role Under the guidance and supervision of the Revenue & Reservations Manager and within the limits of the established Mövenpick Hotels & Resorts policies and OSM (Operational Standards...
Khai thác và phát triển khách hàng từ nhiều nguồn; giới thiệu dịch vụ, ưu đãi, thế mạnh của khách sạn/nhà hàng.Tiếp nhận và xử lý đặt phòng qua điện thoại, email, OTA, TA…, đảm bảo xử lý trong 48h và...
