JOB SUMMARY:A key position which is instrumental in delivering seamless experience to our external and internal guests. Our Guest Experience Experts works across departments and take the initiative...
Thực hiện các thủ tục check in, check out, đăng ký tạm trú cho khách đến lưu trú theo quy trình.Tuân thủ nội quy/quy định/quy trình công việc.Tiến hành các thủ tục nhận, bảo quản tài sản của của...
MAJOR DUTIES AND RESPONSIBILITIESTo perform any other duties as required by the GS Manager or the Management.Security measures are to be taken in handling of room keys and guest information in the...
Responsible for all activities relevant to guest service, such as check- in and check- out, rooming of all hotel guests, foreign exchange, and assisting them with inquiries.• Attends to guest...
Duties and Responsibilities:Carry out requests as directed by hotel management.Ensure credit policy is adhered to at all times, any variance reported to the manager on duty immediately.Handle...
Đảm bảo khu vực làm việc luôn gọn gàng, sạch sẽ và tuân thủ các quy định an toàn.Ensure work areas are clean, organized and compliant with safety regulations.Phối hợp với Housekeeping, Engineering,...
To review and update guest telephone directories as and when necessaryMaintain regular and effective communication both to the Front Office team and the relevant other department.To ensure that all...
Cashes hotel guest’s personal and travelers checks and assists with currency exchangeMaintains cashier float and ensures accurate daily report of all money receivedAttends to guest’s complaints,...
Make sure that guest phone calls and emails are handled in a prompt and professional manner following “three rings” and 12/24 hours standards respectively.Look for opportunities to positively...
Customer Service During OperationGreet guests, confirm reservation or walk- in status.Seat guests, provide menus, and assist with beverage orders.Check on guests during their visit and ensure they...
Maintains intimate knowledge of departmental standards and procedures.Attends to guests’ complaints, inquiries, and requests, and refers problems to the supervisor/Assistant Manager if he/she is...
Scope of work:Welcome, seat, and farewell guests; act as the first point of contact and public face.Manage reservations and handle bookings during service.Support the Guest Service team and assist in...
About usPrestige Resorts Marketing Co., Ltd. is a professional marketing company and the exclusive marketing representative in Vietnam for one of Asia’s premier vacation ownership programmes. We are...
Chúng mình là một boutique hotel và art retreat nhỏ, đang tìm kiếm một bạn yêu thích làm việc với con người, có đam mê với ngành dịch vụ, và thoải mái trong môi trường làm việc năng động, linh...
KEY RESPONSIBILITIES: Assist the Service Centre Supervisor in overseeing and directing all aspects of telecommunications services to achieve the highest guest satisfaction.Job Summary
Carries out any other reasonable duties and responsibilities as assigned.Ensures high standards of personal presentation and grooming.Prepares welcome cards and keys for arrival FIT guests.Reads the...
• Coordinate with bellmen for the delivery and collection of guests’ luggage on their arrival and departure.• Upsell Hotel product with a view to maximizing revenue and average rate• Perform daily...
- Be familiar with all Accounting Standards and Procedures pertaining to room’s revenue and advise staff concerned to adhere to the in daily operations.- Reports any hazard to health or safety...
Greeting and thanking guests in a sincere, friendly manner.Performing duties on a daily checklist.Operating switchboard and assisting with inquiries.Anticipating and addressing guests&039; needs, and...
Contributes to the smooth and efficient running of GSC within the Rooms Division.Contributes and maintains businesslike working environment ensuring minimal background noise and conversation which...
Primarily responsible to ensure that front office shifts are run efficiently, providing outstanding guest service via courtesy and problem resolutions. Provide leadership to the front line team by...
Position Summary:The Rewards Club Representative is responsible for delivering exceptional guest service and ensuring a memorable experience for all visitors. The role focuses on greeting guests,...
Maintain the cleanliness, quietness, and overall sophisticated atmosphere of the Lounge at all times.Perform additional duties as assigned by the Department Head.Provide a warm, professional welcome...
• Reports directly to the Front Office Manager and have dotted line with the Quality & Attitude manager• Monitor guest service personnel constantly, ensuring that at all times maximum guest...
